SANTHOSH SHRAVAN R
CHENNAI
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
8
8
years of professional experience
Work History
General Manager
TRADEGENICS EXIM PRIVATE LIMITED
CHENNAI
11.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Enforced access control measures in accordance with established procedures.
- Assisted in the development and implementation of security policies and procedures.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Security Officer
ADITIYA LOGISTICS PVT LTD
NAVI MUMBAI
05.2016 - 05.2022
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
BBA - Business Administration And Management
AMITY UNIVERSITY
NOIDA DELHI11-2016
Skills
- P&L Management
- Workflow Planning
- Program Administration
- Advertising and marketing
- Operations Oversight
- Administrative Skills
- Safety protocol
- Total Quality Management
- Employee Scheduling
- Departmental Operations Management
- Regulatory Affairs
- Risk Management
- Top talent recruiting, hiring, and retention
- Staffing
- Bilingual
- Staff Development
- Cross-Cultural Communications
- Contract Negotiations
- Business Administration
- Loss Prevention
- Schedule Management
Languages
English
Proficient
C2
Tamil
Proficient
C2
Hindi
Intermediate
B1
Malayalam
Proficient
C2
Telugu
Elementary
A2
French
Elementary
A2
Timeline
General Manager
TRADEGENICS EXIM PRIVATE LIMITED
11.2022 - Current
Security Officer
ADITIYA LOGISTICS PVT LTD
05.2016 - 05.2022
BBA - Business Administration And Management
AMITY UNIVERSITY