Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Professional Experience
Disclaimer
Timeline
Generic

Santhosh S N

Bangalore

Summary

Currently looking for a full time position in an environment that offers a greater challenge, increased benefits, growth oriented career and the opportunity to learn and help the organization.

Motivated, personable business professional and a successful 9 years track record in Logistics operations and three years track record in mobility. Talent for quick learning and open to new concepts and methods. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports, stringent adherence to SOP’s and internal guidelines. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability of efficient store handling. Thrive in deadline-driven environments. Excellent team-building skills. Support retailers and consumers with transactions, coordinating with SPOC on new seller onboardings, constant follow-ups for problem solving with the category and being a constant bridge between ground operation team and retailer. Support customer care queries that require product/tech support. Sales and retails for B2C and B2B and Rental Program. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Fleet-Ops Supervisor

Mooving smart mobility pvt ltd
01.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Hiring and recruiting Blue Collars effectively.
  • Implemented weekly Roaster System
  • Accountable for Assets safety management for my territory.
  • Supervising 12 Battery Swaping Station for my territory.
  • Generating over 3 to 4 lacks Revenue for my territory through B2C business model.
  • Supervising B2B model Fleet Operators for my territory.

Warehouse supervisor

Amazon India pvt ltd
05.2014 - 12.2019
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.

IPHV officer

Fedex india pvt ltd
01.2014 - 05.2014
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Tele caller Executive

Genisis infotech
01.2013 - 01.2014
  • Improved customer satisfaction by addressing inquiries and resolving issues promptly.
  • Maintained detailed records of client interactions, updating customer information accurately in the database.

Education

Skills

  • Store/Delivery center Management
  • Team Management
  • Customer Service
  • Communication & Delivering results
  • People Management
  • Hiring and Recruiting
  • Assets Safety Management
  • Employee Motivation
  • Operations Management
  • Process Monitoring and Improvement
  • Waste Reduction
  • Mobility management

Accomplishments

  • Made a complicated inventory programs for our Delivery Station
  • BEST PERFORMER for the year 2017 and 2018 and received R&R award from our territory manager
  • Set up & stabilized ATSPL (SP mode) stations at Mulbagal(KQZB) and Bangarpet(KQZC)
  • Part of India's first large station launch
  • Deployed weekly roaster system for DP’s at client location at Mooving Smart mobility
  • Alone Handling 90+ DP’s throughout my territory, Includes B2C and B2B and Last Mile operations
  • Responsible for Safety Assets Management for my territory
  • Generating Revenue over 3 lakhs every month since one and a half years successfully

Languages

English
Kannada
Hindi
Telugu
Tamil

Professional Experience

Ensuring and building effective customer oriented logistics channel for delivery and pickups. i.e. last mile delivery (Supply Chain Management/ Logistics) in Bangalore. Managing and monitoring operations of a delivery centre. Training new associates and process follow up with teams. Ensuring and following the delivery SOP’s. Customer focused delivery management. Adhere timely CS checks and alignment with Customer’s request. Responsible for centralized procurement of the requirements for the delivery center. Safety and security measures at the delivery center. Ensuring smooth station operations on daily basis, track the performance & raise the bar. Developing the job aids for all the processes in the setup. Being part of hiring and training. Accountable for the station expenses & petty cash. People management and service partner management. Part of India's first large station launch. Hiring and Recruiting Blue Collars effectively. Deployed weekly Roaster system at Mooving smart mobility pvt ltd. Alone Handling 90+ DP’s throughout my territory, Includes B2C and B2B and Last Mile operations. Responsible for Safety Assets Management for my territory.

Disclaimer

I hereby declare that all the above-furnished information is true and best of my knowledge and belief.

Timeline

Fleet-Ops Supervisor

Mooving smart mobility pvt ltd
01.2021 - Current

Warehouse supervisor

Amazon India pvt ltd
05.2014 - 12.2019

IPHV officer

Fedex india pvt ltd
01.2014 - 05.2014

Tele caller Executive

Genisis infotech
01.2013 - 01.2014

Santhosh S N