Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santhosh Urs

Solution Architech
Bangalore

Summary

Resourceful Solution Architect with in-depth understanding of software deployment and system design illustrated over 12+ years of experience in similar roles. Excellent reputation for resolving problems and improving customer satisfaction.

Ambitious and diligent with a drive for perpetuating the organization's mission and values.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Solution Architect

Capillary Technologies
Bangalore
06.2021 - Current
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
  • Integrated and deployed Capillary CRM product in client environments.
  • Managed and delivered advanced customization and configuration for CRM solutions.

Quality Assurance Lead

Capillary Technologies
Bangalore
04.2018 - 06.2021
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.

Senior QA Engineer

Capillary Technologies
Bangalore
04.2014 - 04.2018
  • Integrated diagnostic automation to accelerate and sharpen post-production testing.
  • Expanded risk management measures through spot-checking and increased randomization of inspections.
  • Supported quality team members during corrective action updates.
  • Recommended revisions to internal controls and operational and management policies and procedures.
  • Developed action plan for company certification using ISO 9000 standard knowledge.

Senior QA Engineer

Zynga Game Network, India
Bangalore
02.2012 - 08.2014
  • Integrated diagnostic automation to accelerate and sharpen post-production testing.
  • Expanded risk management measures through spot-checking and increased randomization of inspections.
  • Supported quality team members during corrective action updates.
  • Recommended revisions to internal controls and operational and management policies and procedures.

Test Engineer

e4e
Bangalore
10.2009 - 02.2012
  • Created comprehensive test plans, test scripts and use cases to support testing objectives.
  • Reviewed, evaluated and identified requirements for testability.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Secured and allocated resources to manage planning and operations in testing cycle.

Education

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University
Karnataka, India
06.2005 - 07.2009

Skills

Systems design

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Timeline

Solution Architect

Capillary Technologies
06.2021 - Current

Quality Assurance Lead

Capillary Technologies
04.2018 - 06.2021

Senior QA Engineer

Capillary Technologies
04.2014 - 04.2018

Senior QA Engineer

Zynga Game Network, India
02.2012 - 08.2014

Test Engineer

e4e
10.2009 - 02.2012

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University
06.2005 - 07.2009

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Santhosh UrsSolution Architech