M SANTHOSH
Nattrampalli,tamilnadu
Summary
I Hope to be good informations i provided by myself.
Overview
4
4
years of professional experience
Work History
Customer and Billing Management / Tele Support Representative
Vetri Spare Parts
02.2021 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Equipment's Vehicle Manager
01.2020 - 08.2021
- Handled customer inquiries, provided support, and resolved issues related to spare parts
- Managed billing and invoicing processes, ensuring accuracy and timely payments
- Assisted customers via telephone, addressing inquiries, and resolving technical issues
- Provided product information, troubleshooting assistance, and resolved complaints
- Successfully resolved numerous technical faults caused by human errors in computers
- Utilized problem-solving skills to identify and rectify issues, ensuring smooth operation
- Maintained accurate documentation of technical faults and their resolutions
- Government, (undertaken)
- Heavy Construction, Managed heavy construction equipment vehicles for a government contract
- Ensured proper maintenance and operation of the vehicles
- Oversaw scheduling, logistics, and maintenance activities
- Collaborated with the team to ensure smooth operations and adherence to safety guidelines.
Education
BCA (Bachelor of Computer Application) -
Manipal University
Jaipur,Rajasthan 2025
CGA - Computer Graphics and Animations
Govt Vocational Junior College
Kuppam,Andhra Pradesh -51742503.2021
SSC (Secondary School Certificate) -
Vijayavani High School
Kuppam,Andhrapradesh-51742503.2019
Skills
- Microsoft Office: Proficient in using Microsoft Word, Excel, and PowerPoint
- Coding: Knowledgeable in [specific coding languages]
- Computers troubleshooting and solving problems
- Capable of reasoning customers problems and solving techniques
Languages
English
Upper intermediate (B2)
Tamil
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Customer and Billing Management / Tele Support Representative
Vetri Spare Parts
02.2021 - Current
Equipment's Vehicle Manager
01.2020 - 08.2021
BCA (Bachelor of Computer Application) -
Manipal University
CGA - Computer Graphics and Animations
Govt Vocational Junior College
SSC (Secondary School Certificate) -
Vijayavani High School