Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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M SANTHOSH

Nattrampalli,tamilnadu

Summary

I Hope to be good informations i provided by myself.

Overview

4
4
years of professional experience

Work History

Customer and Billing Management / Tele Support Representative

Vetri Spare Parts
02.2021 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Equipment's Vehicle Manager

01.2020 - 08.2021
  • Handled customer inquiries, provided support, and resolved issues related to spare parts
  • Managed billing and invoicing processes, ensuring accuracy and timely payments
  • Assisted customers via telephone, addressing inquiries, and resolving technical issues
  • Provided product information, troubleshooting assistance, and resolved complaints
  • Successfully resolved numerous technical faults caused by human errors in computers
  • Utilized problem-solving skills to identify and rectify issues, ensuring smooth operation
  • Maintained accurate documentation of technical faults and their resolutions
  • Government, (undertaken)
  • Heavy Construction, Managed heavy construction equipment vehicles for a government contract
  • Ensured proper maintenance and operation of the vehicles
  • Oversaw scheduling, logistics, and maintenance activities
  • Collaborated with the team to ensure smooth operations and adherence to safety guidelines.

Education

BCA (Bachelor of Computer Application) -

Manipal University
Jaipur,Rajasthan
2025

CGA - Computer Graphics and Animations

Govt Vocational Junior College
Kuppam,Andhra Pradesh -517425
03.2021

SSC (Secondary School Certificate) -

Vijayavani High School
Kuppam,Andhrapradesh-517425
03.2019

Skills

  • Microsoft Office: Proficient in using Microsoft Word, Excel, and PowerPoint
  • Coding: Knowledgeable in [specific coding languages]
  • Computers troubleshooting and solving problems
  • Capable of reasoning customers problems and solving techniques

Languages

English
Upper intermediate (B2)
Tamil
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Intermediate (B1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Customer and Billing Management / Tele Support Representative

Vetri Spare Parts
02.2021 - Current

Equipment's Vehicle Manager

01.2020 - 08.2021

BCA (Bachelor of Computer Application) -

Manipal University

CGA - Computer Graphics and Animations

Govt Vocational Junior College

SSC (Secondary School Certificate) -

Vijayavani High School
M SANTHOSH