Accomplished Regional Head of Sales and Operations at Tata ClassEdge Limited, I excel in operations management and sales leadership, driving revenue growth and market expansion. Recognized for outstanding achievements, including Best Region awards, I leverage competitive analysis and team motivation to surpass sales targets and foster key account relationships.
Overview
14
14
years of professional experience
Work History
Regional Head of Sales and Operations
Tata ClassEdge Limited
Hyderbad
08.2017 - Current
Company Overview: a Division of TATA Industries Limited
Developed and implemented strategies to achieve regional sales goals.
Collaborated with senior management to develop annual business plans for the region.
Analyzed customer data and identified areas of improvement in service delivery.
Conducted regular meetings with regional managers to review progress towards achieving sales targets.
Provided training and mentoring support to regional teams on selling techniques, product knowledge and customer service standards.
Implemented cost-saving measures across the region while maintaining high levels of customer satisfaction.
Established key relationships with customers, suppliers and other stakeholders in the region.
Monitored market trends, competitive activities, pricing strategies, promotional campaigns and advertising initiatives within the region.
Managed budgets for all regional operations including staffing costs, marketing expenses and travel costs.
Lead a team of regional managers responsible for overseeing daily operations in their respective regions.
Developed strategic partnerships with vendors in order to secure favorable terms on products and services needed by the organization.
Identified new markets within the region that could be targeted for potential growth.
Organized trade shows, conferences and seminars as part of an overall strategy to increase brand awareness within the target audience.
Negotiated contracts with suppliers to ensure maximum value was realized when procuring goods or services required by the company.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Center Manager & Business Development
Webtek Labs Pvt Ltd
Hyderabad
09.2016 - 08.2017
Company Overview: ( IBM Career Education Partner)
With WebTek, my profile involves team handling, center management, identifying opportunities, and developing new customers through networking, referrals, company lead generation, and cold calling.
Providing the student database to counselors and telecallers to do cold calling and identify the prospects.
Promoting technical training of IBM CE and WebTek certification in the engineering colleges.
Responsible for customer relations through face-to-face meetings, sharing delivery status, and resolving customer queries.
Providing a communication channel to resolve customer issues.
Presentations about the product to the customer.
Understanding client requirements, business opportunity identification, guidance, support, and closure.
Ensuring continuous communication and coordination with clients.
Driving productivity in coordination with service lines.
Ensuring positive client satisfaction and maintaining client relationships for service delivery.
Product promotion campaigns, such as e-campaigns,
Negotiating with customers and developing profitable business agreements.
Team Leader
Globarena Technologies Pvt Ltd
10.2010 - 09.2016
With Globarena my profile involves Team Handling, identifying opportunities and developing new customers through networking, referrals, company lead generation and cold calling
Responsible to drive complete projects covering new installations, migrations, and transitions, covering entire lifecycle of projects from initiating, planning, executing, controlling and closure
Responsible for customer relations by face-to-face meetings, sharing delivery status and resolving customer queries
Providing a communication channel to resolve customer issues
Presentations about product to Customer
Understanding client requirements, business opportunity identification, guidance, support and closure
Ensuring continuous communication & coordination with clients
Driving productivity in coordination with service lines
Ensuring positive client satisfaction and client relationship is maintained for service delivery
Product Promotion campaign such as E-campaign & event Management
Major delivery of eLAS & eLSDM projects for both JNTUH & JNTUK
Negotiating with customers and developing a profitable business agreement
To handle customer feedback received via all channels proactively in accordance with the company's service standards and policies
Preparing Brochure, slides, and pamphlets for marketing and promotional activities
Conducted Various Placement Drives Coordinating with Industry Interface Team
Conducted NAC 2.0 (NASSCOM Assessment for Competence) in Punjab & Kerala
Arranged Industry-Academia Meets zone wise
Education
MBA - Marketing
Mallareddy Engineering College
Hyderabad
01.2010
B.Sc - Computers
Jagruti Degree College
Hyderabad
01.2007
Intermediate -
Sri Chaitanya Junior College
Hyderabad
01.2004
Class X -
Loyola Public High School
Secunderabad
01.2002
Skills
Pricing strategy
Revenue growth
Sales training
Operations management
Key account management
Sales presentations
Territory management
Contract negotiations
Competitive analysis
Vendor Management
Disclaimer
I hereby declare that the above particulars of information and facts stated are true, correct, and complete to the best of my knowledge and belief.