Santhoshkumar Ravikumar
Chennai
Summary
Senior Mainframe professional along with Open text and Messagepoint knowledge for 13+ years working for a US based bank, Worked for projects under banking domain for customer communication based applications using mainframe technology and content management tools.
Have developed strong application and technical knowledge through out my journey in the projects handled during this timeframe.
Was part of key programs like Letter transformation where we transformed the letter content from legacy system to Open text Exstream, Costco onboarding with 14mm customers. Message point migration. Unix migration, Experian email transformation, Citi Alerts migration, PEGA migration.
Have been leading a team of 15+ associates at offshore. Have been part of requirement discussion with business and provided estimates and have also coordinated with offshore team for project delivery with good quality and no delay in the timeline.
Overview
14
14
years of professional experience
Work History
Associate Consultant
TATA CONSULTANCY SERVICES
Chennai
01.2022 - 03.2026
- CAAS development and deplyoment for 28mm customers: Was SME in developing and deplyoment of annual acccoutn summary for all CITI customers. This has to be a yearly once prgram and have handled the same multiple times with improvements in process to compress the deplyoment within the given timeframe by setting up the jobs and utilizing the free batch time without impacting the BAU jobs.
- Citi Alerts Migration project-
Was a SME in coordinating the connectivity with other applications and integrate with all in lower environment and made sure the data flow is smooth through out the process.
YSIR reporting system was built to have an automated notification triggered to key stakeholders to have a overview on the rejects and deployed numbers related to YSIR communication.
Assistant Consultant
TATA CONSULTANCY SERVICES
Chennai
09.2019 - 01.2022
- Worked with customers during this tenure in second shift to bridge the gap due to timezone.
- Was part of requirements calls and provided estimates for our application and accepted the projects aligning with teams capacity.
- Had to develop projects and also coordinate with other offshore developers to deliver the projects as committed to customers.
- Also was part of capacity planning team for customer communication applications and worked with each application FTE to align their teams with demand vs capacity.
Assistant Consultant
TATA CONSULTANCY SERVICES
Guadalajara
02.2018 - 09.2019
- Worked close with customers from nearshore to gather the requirement and customer expectation and get the work done with offshore team.
- As a SME during this tenure worked towards customer expectation and had reviewed offshore deliveries to make sure delivery was with good quality and met the SLA.
- Supported UAT and Production batches and releases during the onshore hours.
IT Analyst
TATA CONSULTANCY SERVICES
Chennai
02.2015 - 02.2018
- Was project lead and also coordinated the migration of email to Experian vendor.
- Analyzed system requirements and provided technical solutions for client projects.
- Collaborated with cross-functional teams to design and implement IT strategies.
- Developed documentation for processes, systems, and user guides for end-users.
- Coordinated with vendors to ensure compatibility of third-party applications with existing systems.
Assistant System Engineer
TATA CONSULTANCY SERVICES
Chennai
08.2012 - 02.2015
- Was part of Key programs Letter transformation where we migrated the letter content from legacy platform to Open text Exstream.
- Worked as a senior developer for Costco project where CITI collaborated with Costco and onboarded the accounts to CITI platform.
- Have developed and deployed multiple one time communications during this period without any issues and meeting the customers expectations.
Education
Bachelor of Engineering - Mechanical engineering
Anna University
Chennai, Tamilnadu04-2011
Skills
- COBOL
- JCL
- DB2/SQL
- CICS
- VSAM
- Open Text Exstream
- Open Text Messagepoint
- Agile methodology/SDLC
- Bitbucket/GIT
- JIRA
- Gen AI
- Python Basics
- Unix Basics
Hobbies and Interests
- Farming
- Travel
Timeline
Associate Consultant
TATA CONSULTANCY SERVICES
01.2022 - 03.2026
Assistant Consultant
TATA CONSULTANCY SERVICES
09.2019 - 01.2022
Assistant Consultant
TATA CONSULTANCY SERVICES
02.2018 - 09.2019
IT Analyst
TATA CONSULTANCY SERVICES
02.2015 - 02.2018
Assistant System Engineer
TATA CONSULTANCY SERVICES
08.2012 - 02.2015
Bachelor of Engineering - Mechanical engineering
Anna University