Summary
Overview
Work History
Education
Accomplishments
Software
Interests
Timeline
Generic

Santhosh Kumar S

Bangalore

Summary

Self-directed event coordinator with over 1.5 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level event organiser position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

Event & Operations Manager

The Majesstine Sport's
Bangalore
03.2022 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed post-event reports to determine effectiveness of each event.
  • Performed event coordination for larger parties and gatherings.
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Brainstormed and implemented creative event concepts and themes.
  • Consulted with customers to determine objectives and requirements for events.
  • Coordinated florists, photographers, and musicians for events.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Evaluated and selected service providers and vendors according to customer requirements.
  • Communicated with catering, lighting and sound companies to obtain price quotes.

Admin Assistant

The Majesstine Sports
Bangalore
02.2019 - 03.2022
  • Performed routine analysis and calculations to process data for internal reports.
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Used Software and Software to manage accounts payable and accounts receivable.
  • Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Calculated hours and submitted payroll to achieve timely distribution of funds for Number-person team.
  • Developed and maintained Type and Type administrative processes to improve organizational accuracy and efficiency.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Assistant Civil Engineer

SS Ventures
Bangalore
02.2018 - 02.2019
  • Managed quality assurance and laboratory testing for concreting operations.
  • Estimated quantities and material costs during project planning to support budgeting and costing.
  • Monitored execution of contract work for compliance with design plans and specifications.
  • Developed and implemented solutions to maintain and improve client infrastructure at existing sites.
  • Studied traffic patterns and environmental conditions to determine optimal building and construction specifications.
  • Managed and participated in on-site cutovers, testing and restoration of facilities.
  • Estimated materials costs and sourcing requirements for project feasibility.
  • Performed construction observation and took soil samples.
  • Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
  • Developed blueprints and designs for existing structure remodeling projects.

Fuel Station Manager

SS Majesstine Enterprises LLP
Bangalore
04.2015 - 01.2018
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Fuel Station Attendant

Srinidhi Enterprises LLP (Indian Oil)
Bangalore
09.2013 - 03.2015
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Pumped gas for guests and took payments.
  • Maintained clean and orderly work station.
  • Maintained inventory of all saleable items.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.

Brand Promoter

Fuji Film Pvt Ltd
Bangalore
01.2013 - 08.2013
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Conducted consumer surveys and analyzed purchasing trends.
  • Communicated product information with confidence and educated consumers about company.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Increased sales by effectively communicating product benefits.
  • Educated customers on product features and answered questions regarding product use.
  • Established and maintained positive relationships with customers.
  • Developed creative displays and signage to draw customers to products.
  • Collaborated with sales staff to identify target customers, promote products and increase sales.

Canvasser

Godrej & Boyce India Pvt Ltd
Bangalore
12.2011 - 12.2012
  • Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of Product or Service over those of competition.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Qualified leads and set up customer appointments for outside sales team.
  • Followed up with customers to solicit further sales.
  • Called prospective customers in designated market area to qualify leads.
  • Asked pertinent questions to understand customer requirements.
  • Utilized sales techniques to build customer interest and close sales.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Responded to customer questions and objections to address concerns and build rapport.
  • Identified customer needs to provide appropriate product solutions.
  • Followed up with customers to verify satisfaction with products and services.
  • Met and exceeded daily and weekly sales targets to contribute to overall business success.
  • Built relationships with customers to support ongoing sales and customer retention initiatives.
  • Attracted customers and generated sales using promotional materials.
  • Distributed pamphlets and other informational literature on Type products.
  • Studied geographic areas to identify potential buyers and increase door-to-door sales Number%.
  • Traveled to average of Number doors daily with Number% success rate for Type product sales.
  • Utilized persuasive sales techniques to convert leads into sales.

Store Associate

Dews Pvt Ltd
Bangalore
08.2010 - 11.2011
  • Logged reports, expenses, receipts, and sales in company database.
  • Increased sales and customer satisfaction through personalized servicing.
  • Provided product demonstrations to highlight features, benefits and value.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

B.com - Accounting

Vv Puram Evening Degree College
Vv Puram Bangalore
07.2013 - 05.2017

Accomplishments

  • Achieved average of 80% guest satisfaction ratings for all events.
  • Planned over 70 events in 2022.
  • Executed over 47 events in 2022.

Software

Playo

Yoactiv

Interests

Running

Cricket

Travel

Badminton

Vollyball

Timeline

Event & Operations Manager

The Majesstine Sport's
03.2022 - Current

Admin Assistant

The Majesstine Sports
02.2019 - 03.2022

Assistant Civil Engineer

SS Ventures
02.2018 - 02.2019

Fuel Station Manager

SS Majesstine Enterprises LLP
04.2015 - 01.2018

Fuel Station Attendant

Srinidhi Enterprises LLP (Indian Oil)
09.2013 - 03.2015

B.com - Accounting

Vv Puram Evening Degree College
07.2013 - 05.2017

Brand Promoter

Fuji Film Pvt Ltd
01.2013 - 08.2013

Canvasser

Godrej & Boyce India Pvt Ltd
12.2011 - 12.2012

Store Associate

Dews Pvt Ltd
08.2010 - 11.2011

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Santhosh Kumar S