Santhosh Kumar S
Executive
Chennai
Summary
Experienced Sales & Marketing Executive with over 4 years of experience in Manufacturing Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales & Marketing - Executive
CMD Precision Product Pvt Ltd
03.2023 - 07.2023
- Lead Generation & Customer Acquisition – Identify potential business opportunities, generate inquiries, and convert prospects into loyal customers.
- Client Relationship Management – Maintain strong coordination with existing clients, ensuring seamless communication and customer satisfaction.
- Quotation & RFQ Processing – Prepare and review quotations for incoming Requests for Quotation (RFQs), assessing feasibility and cost-effectiveness.
Market & Feasibility Analysis – Evaluate RFQs to determine product suitability, production feasibility, and alignment with company capabilities. - Negotiation & Conflict Resolution – Engage with customers, creditors, and debtors to address concerns and establish mutually beneficial solutions.
- Customer Engagement & Support – Actively listen to client needs, ensuring clarity in requirements and providing responsive solutions.
- Logistics & Supply Chain Coordination – Collaborate with the internal dispatch team to oversee timely deliveries and supply chain operations.
Purchase Imports - Executive
Jain Metal Recycling Pvt Ltd
08.2022 - 11.2022
- Claim Processing & Dispute Resolution – Manage claims related to damaged, delayed, or incorrect imports, coordinating with suppliers and logistics teams.
- Vendor & Supplier Coordination – Work closely with international suppliers to resolve payment discrepancies and claim settlements.
- Collaboration with Logistics & Procurement Teams – Coordinate with internal teams to streamline import processes and minimize claim-related losses.
Sales & Marketing - Executive
CMR Toyotsu Aluminium India Pvt Ltd
01.2021 - 08.2022
- Sales Support & Coordination: Assist the sales team in managing customer inquiries, processing orders, and ensuring timely delivery of products.
- Customer Relationship Management: Maintain strong relationships with clients, addressing concerns and providing necessary support to enhance customer satisfaction.
- Order Processing & Documentation: Handle sales orders, invoices, and contracts while ensuring accuracy and compliance with company policies.
- Inventory & Logistics Coordination: Work closely with production and logistics teams to track inventory levels and ensure smooth order fulfillment.
- Market & Sales Data Analysis: Monitor sales trends, analyze market data, and generate reports to support strategic decision-making.
- Cross-Functional Collaboration: Coordinate with marketing, production, and finance teams to align sales strategies with business objectives.
- Lead Management & Follow-ups: Track potential leads, schedule meetings, and follow up with clients to drive sales conversions.
- Process Improvement & Innovation: Identify opportunities to enhance sales processes and optimize workflows for efficiency.
- Training & Support: Assist in training new sales team members and provide ongoing support to improve overall team performance.
- Customer Payment Management: Handle customer transactions, track payment statuses, and resolve discrepancies efficiently.
Sales & Dispatch
Sharada Motors Industries Ltd
09.2018 - 12.2020
- Customer Relationship Management: Maintain strong relationships with clients, addressing inquiries and ensuring customer satisfaction.
- Sales Coordination: Assist the sales team in managing leads, tracking orders, and ensuring timely follow-ups.
- Cross-Functional Collaboration: Coordinate with marketing, production, and finance teams to align sales strategies with business objectives.
- Logistics & Transportation Coordination: Arrange transportation for finished goods, ensuring timely and efficient delivery.
- Inventory Management: Track stock levels and coordinate with production teams to ensure availability of products for dispatch.
- Packaging & Quality Control: Ensure proper packaging of dispatch materials and compliance with quality standards.
- Dispatch Documentation: Prepare invoices, dispatch reports, and other supporting documents for shipment tracking.
- Client Communication: Provide dispatch updates to customers and resolve any delivery-related concerns.
Education
B.E - Mechanical Engineering
Panimalar Engineering College
Chennai 04.2001 -
Diploma - Mechanical Engineering
Sairam Polytechnic College
Chennai 04.2001 -
Skills
Strategic Sales Planning
Timeline
Sales & Marketing - Executive
CMD Precision Product Pvt Ltd
03.2023 - 07.2023
Purchase Imports - Executive
Jain Metal Recycling Pvt Ltd
08.2022 - 11.2022
Sales & Marketing - Executive
CMR Toyotsu Aluminium India Pvt Ltd
01.2021 - 08.2022
Sales & Dispatch
Sharada Motors Industries Ltd
09.2018 - 12.2020
B.E - Mechanical Engineering
Panimalar Engineering College
04.2001 -
Diploma - Mechanical Engineering
Sairam Polytechnic College
04.2001 -
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