SANTOSH B. PATIL

Dynamic IT leader with extensive experience at Wockhardt Hospitals, excelling in IT policy implementation and disaster recovery. Proven track record in network management and vendor relations, driving cost savings while enhancing system performance. Adept at strategic planning and problem-solving, ensuring seamless operations and robust IT infrastructure. Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.

Marathi, English and Hindi

• A dynamic professional with over 12 years’ experience in ERP Development, Business Analysis, Documentation, Network Operations, Server Management, Website updation, Project Implementation and Software Testing
• Expert in Backup solution
• Proficiently converted 30 banking Society’s Online with Abhinav Online Banking Software with Windows Server Configuration
• Adept in providing post-implementation, application maintenance and enhancement support with regard to the product / software application
• Skilled in designing, implementing & maintaining ERP, large LANs & WANs deployment and project management
• Proven abilities in conducting requirement gathering, system analysis as well as finalization of technical / functional specifications in an effective manner
• Proficient in technical analysis, requirement study and client interaction for resolving issues
• Proficient in Vendor Management to control the organisation cost.
• An effective communicator with excellent analytical, problem solving, negotiation and client servicing skills
• Responsible for Design & finalization of IT systems – Compute & storage, Networks (Passive/Active), Information security, In-building Solutions, Public Address system, Telephony, CCTV, and Access Control Systems etc.

• Identifying, analyzing defects and in-consistencies in software program functions, outputs, online screens, and content and leading teams and ensuring the timely completion of the project
• Creating functional design documents for business users
• Documenting, tracking, and communicating bugs, enhancements, analysis, and unresolved problems
• Extending high-end technical support on various servers and ensuring high customer satisfaction levels through prompt redressal of their problems
• Maintaining software operations and applying group policy on computers and users and resolving software and hardware related issue
• Holding review meetings to monitor progress of the project as per schedule / budgets and interacting with team members to ensure smooth progress of project work
• Conducting the study & coordinating with team members for product documentation, design & integration, maintenance, etc. and delivering / implementing the project as per scheduled deadlines
• Remotely managing all sites, new project transitions and working on operational performance improvements of all existing operations. Complying with SLA committed to the business.

Major projects handled across the tenure:

Project Title : Visual Abhinav Online Banking Software (English & Marathi) Organisation : Tapi Software Pvt. Ltd., Jalgaon

Designation : Support Executive

Period : Jul’03 – Jun’10

Client : Co-operative Bank & Societies

Software : Visual Basic, SQL Server, Windows 98 / 2000 and Crystal Report 7

Description : Pigmy Machine interface which downloads and upload the data between computers. Banking transaction like NPA Calculation, Dividend, Interest Calculation, CD ratio by different method, Associate information of clients, RBI reports liquidity calculations, reports, reconciliation and cash denomination.

Scope : Banking transaction like NPA Calculation, Dividend, Interest Calculation by different method, associate information of client, reports, reconciliation and cash denomination.

Project Title : Online Payroll System for Navi Mumbai Municipal Transport Organisation : Tapi Software Pvt. Ltd., Jalgaon

Designation : Assistant Implementation Manager

Period : May’07 to Jun’09

Client : Navi Mumbai Municipal Transport

Software : Visual Basic 6 & SQL Server 2000 and Windows XP

Project Title : Online Ration Card and PDS System Organisation : Tapi Software Pvt. Ltd., Jalgaon Designation : Assistant Implementation Manager Period : Jan’07 – May’07

Client : Food and Supply Department, Govt. of Bhopal

Technologies : Visual Basic 6 & SQL Server 2000 and Windows XP

Project Title : ERP

Organisation : Ajit India Pvt. Ltd., Thane (W) Designation : Information Technology Manager Period : Jul’10 – Dec’11

Client : Ajit India Pvt. Ltd.

Developed by : BigSun Technology

Software : SQL Server 2008, R2, ASP.Net, Windows XP, 2003, Vista & 7

Description : Collected the Full Manual Process from all departments from company & gave the details to Developer’s & Test as well as training to each department.

Project Title : HIS

Organisation : The Asian Institute of Oncology, Mumbai 

Designation : Information Technology Manager Period : Sep’13 – Mar’14

Client : The Asian Institute of Oncology

Developed by : BigSun Technology

Software : SQL Server 2008, R2, ASP.Net, Windows XP, 2008, Vista & 7, Ubuntu 12.04

Description : Collected the Full Manual Process from all departments from Hospital & gave the details to Developer’s & Test as well as training to each department.

Project Title : HIS

Organisation : The Asian Institute of Oncology, Mumbai 

Designation : Information Technology Manager Period : Jan20 – Apr’20

Client : The Asian Institute of Oncology & ACI Daycare Borivali

Developed by : Vinamra Technology

Software : SQL Server 2008, R2, ASP.Net, Windows XP, 2008, Vista & 7, Ubuntu 12.04

Description : Collected the Full Manual Process from all departments from Hospital & gave the details to Developer’s & Test as well as training to each department.

Project Title : HIS

Organisation : Wockhardt Hospitals Mumbai Central 

Designation : Information Technology Manager 

Period : Jul 21 – Sep 21

Client : Wockhardt Hospitals Mumbai Central & Nashik

Developed by : Manoroma Solutions

Software : SQL Server 2008, R2, ASP.Net, Windows 2008, 7,

Description : Collected the Full Manual Process from all departments from Hospital & gave the details to Developer’s & Test as well as training to each department.