Santosh Dake

• Working with Cloud based hosting solutions (AWS-EC2/S3, Elb, Rds. Vpc, cloning)

• Working knowledge of Nginx, Apache, Php and IIS administration

• Experience with some of the following: Git, Svn, Docker, Maven, Jira, git or Jenkins

• Supporting QA during testing, and oversight during implementation into production.

• Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.

• Be part of the client’s scrum team and work on user stories.

• Experience in administering Windows and Linux operating systems & migrations from on-prem to AWS

• Work as AWS project “Web Development on a private network” in Radical Technologies ( Offered friendly and efficient service to customers, handled challenging situations with ease)
• Participated in continuous improvement by generating-solving activities to support teamwork.

• Wal-Mart Stores, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores

• We Provide Technical support for Romania “Wal-Mart Store” SCO, Staff machine systems located in Ireland, New York, and Dublin.

• We Maintained queue of an average of 30-40 tickets per day.

• We Ticket generating and solving Using Ticket Tool (SNOW, JIRRA, Quick Base, Zen desk, QUICK BASE)

• Research, resolve, and respond to questions received via telephone calls, e-mail.

• Managed incoming queue of Wal-Mart Store from 900 Store via email, phone, ticket

• Coordinator with external Vendor and operation Team, NCR Team.

• Implemented security measures and software to maintain network integrity.
• Kept current on all federal and corporate regulations regarding security, ensuring compliance.
• Troubleshoot Network issue, Wireless issues, Laptop & desktop issues, Printers issues.
• Installing & configuring various Operating systems, DLP, Application Software, Anti-Viruses ,Avaya phone configuration, Router, switches, Vlan Configuration.
• Working knowledge of SCCM, McAfee & Symantec endpoint protection antivirus.

• Initiated and managed network test facilities to verify network hardness and resilience.
• Provided network support services for devices such as hubs, bridges, routers and other hardware.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Troubleshoot Router, switches issues & configured Ospf, Eigrp & Troubleshoot Wireless issue, leased line, fibre issues.
• Working Knowledge of GPON network, FTTH network

• Installation of Basic software application updates at Police station, Ubuntu Installation & server configuration, network printer configuration, ftp, Nfs installation.

• Installation of Basic software application updates/critical patches, Maintain regular Data Backup of critical PCs in Police Station & Software installation, Thunderbird Configuration