Overview
Work History
Education
Skills
Certification
Timeline
Generic

Santosh Gawande

Pune

Overview

1
1
year of professional experience
1
1
Certification

Work History

Analyst

EClerx Services
11.2022 - 11.2023
  • Enhanced customer satisfaction with timely resolution of complex technical problems by troubleshooting.
  • Improved system efficiency by diagnosing and resolving technical issues promptly.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business

Education

Bachelor of Science - Agriculture

PDKV, Akola University
Amravati, Maharashtra
04.2021

HSC -

Independent Junior College
Amravati, Maharashtra
04.2017

SSC -

Adarsh High School
Daryapur, Amravati.
05.2015

Skills

  • Network configuration
  • Disaster Recovery Planning
  • Security best practices
  • Cloud Architecture Design
  • Amazon EC2 Instances
  • Data Storage Solutions
  • Route 53 Management
  • Elastic Load Balancing
  • Auto Scaling Groups
  • Amazon RDS Management
  • Virtual Private Clouds
  • Cost optimization strategies

Certification

AWS Solution Architect - Technogeeks solutions, Pune

Timeline

Analyst

EClerx Services
11.2022 - 11.2023

Bachelor of Science - Agriculture

PDKV, Akola University

HSC -

Independent Junior College

SSC -

Adarsh High School

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Santosh Gawande