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Data Analyst with 2 years at eClerx Services, adept at transforming complex data into actionable insights. Proficient in SQL and advanced Excel, I excel in data visualization and problem-solving, driving informed business decisions and enhancing operational efficiency.

Driven by a commitment to operational excellence and process improvement, I significantly enhanced productivity at EClerx Services through strategic training and cross-functional collaboration. Skilled in process automation and team building, my approach consistently delivers high-quality outcomes, marrying analytical thinking with a results-driven mindset to drive efficiency and effectiveness. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience.

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Detail-oriented Senior Analyst – Quality with 6.4 years of experience in the BPO industry, specializing in quality assessments, compliance monitoring, and process improvement. Proven ability to evaluate transactions, identify gaps, and implement corrective actions to enhance overall service delivery and customer satisfaction.
Expertise in client management, client relationship building, and stakeholder coordination, ensuring seamless communication and performance alignment. Skilled in driving productivity, efficiency, and accuracy while maintaining adherence to industry standards and organizational KPIs.
Strong in problem-solving, critical thinking, and teamwork, with a consistent track record of supporting business excellence and continuous improvement initiatives. Seeking a challenging opportunity in the BPO domain to leverage my analytical and quality expertise in achieving organizational success.

Senior Security & Identity Architect with 15+ years of experience designing and delivering large-scale IAM solutions across banking, manufacturing, and enterprise domains. Deep expertise in Oracle Identity Governance, Oracle Identity Manager, directory services, and B2B/B2C identity architectures. Proven track record in leading global teams, complex upgrades, secure data migrations, and pre-sales engagements. Strong ability to translate business requirements into scalable, secure IAM architectures.

Over 9 years of working experience in embedded systems and technical design of a system. Experienced in FSD, SQL, Queries, user acceptance testing, defect resolution and implementation of technical solutions. Well versed in technology and writing code to create systems that are reliable and user friendly. Skilled leader who has the proven ability to motivate, educate and manage a team of professionals. Good communicator, strategic thinker and innovative creator to develop software that is customized to meet company's operational needs. Always eager to learn more and how I can add value to the organization.

Successful Senior Consultant offering approx 8 years of experience in demanding environments focused on producing cutting-edge designs for software industry. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.

Having nearly 13+ years of rich understanding of the fundamental framework of Financial Accounting, Financial Reporting & Documentation with firm contribution in accomplishing organizational goals. Experienced In Process & Business Transition from USA along with Valid USA B1/B2 VISA. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Results-driven Order to Cash (O2C) finance professional with 3.5 years of experience across Accounts Receivable, billing, collections, cash application, and dispute management. Experienced in handling US and Canadian customers, managing multi-currency (USD/CAD) payments, and supporting end-to-end AR operations. Proficient in SAP, Oracle/NetSuite, HighRadius, and Advanced Excel, with strong ownership, client interaction, and process improvement skills.

Accomplished data analyst professional offering robust analytical, communication, and teamwork skills, complemented by a proven ability to adapt to evolving environments. Prepared to leverage expertise, dedication, and enthusiasm to deliver meaningful contributions within collaborative work settings.

Santosh Gawande

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Bachelor of Science - Agriculture

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Analyst

Bachelor of Science - Agriculture

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