SANTOSH GUPTA
NEW DELHI
Overview
7
7
years of professional experience
Work History
Mortgage Relationship Manager
ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))
03.2024 - Current
- Managed relationships with real estate brokers, attorneys and other third-party vendors associated with the mortgage industry.
- Advised clients on available financing options based on their individual circumstances.
- Prepared detailed presentations on loan options, rates, terms and conditions for customers.
Relationship Manager
HDFC Sales Pvt. Ltd.
New Delhi
09.2022 - 02.2024
- Home Loans
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Resolved escalated customer issues efficiently and effectively within established timelines.
Senior Executive
ICICI Bank Ltd (I process India service Pvt Ltd.)
New Delhi
10.2020 - 08.2022
- Home Loan
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Facilitated communication between different departments resulting in improved collaboration among teams.
Relationship Officer
AXIS Bank LTD (Quess corp limited)
New Delhi
08.2019 - 08.2020
- Home Loan
- Handle Axis Bank Branch channel Home Loan and Loan Against Property.
- Provided financial advice to clients based on their needs and goals.
Sales executive
TATA CAPITAL (TEAM LEASE)
New Delhi
03.2018 - 07.2019
- Two Wheeler Finance Loan
Education
Graduation -
MGKVP VARANASI
05-2016
12th - Commerce
ADARSH INTERMEDIATE COLLEGE ROBERTSGANJ SONEBHADRA
04-2013
10th - Science
A P I C PALASHI PATTI VARANASI
04-2011
Skills
- Loan processing management
- Team leadership abilities
- Vendor Relationship Management
- Time Management
- Task Prioritization
- Problem-solving abilities
Accomplishments
Service with smile award in HDFC SALES PVT LTD.
Passions
Playing A cricket and travelling
Languages
Hindi
First Language
English
Elementary
A2
Address
- B-546,33, Mahavir Enclave Part - 2, D.K. Mohan Garden, New Delhi - 110059
Family Details
- Father Name - Anant Lal Gupta
- Mother Name - Sita Devi
- 3 Brother including Me
- 1 Sister
- DOB - 13 Sep 1993
Timeline
Mortgage Relationship Manager
ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))
03.2024 - Current
Relationship Manager
HDFC Sales Pvt. Ltd.
09.2022 - 02.2024
Senior Executive
ICICI Bank Ltd (I process India service Pvt Ltd.)
10.2020 - 08.2022
Relationship Officer
AXIS Bank LTD (Quess corp limited)
08.2019 - 08.2020
Sales executive
TATA CAPITAL (TEAM LEASE)
03.2018 - 07.2019
Graduation -
MGKVP VARANASI
12th - Commerce
ADARSH INTERMEDIATE COLLEGE ROBERTSGANJ SONEBHADRA
10th - Science
A P I C PALASHI PATTI VARANASI