Santosh K
Medical Marketing
Coimbatore
Summary
Strategic Zone Manager 23 years in exceeding sales goals for assigned zone in Pharmaceutical industry. Collaborates with regional managers to increase efficiency and improve market share. Solid leadership and analysis skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Zonal Manager
Blue Cross Laboratories Pvt Ltd
Mumbai
12.2019 - Current
- Considered and approved policies to support company initiatives and overall performance.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for our company.
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Increased profit margin through inventory control, cost control and increased route productivity.
- Developed reports of zone performance and presented data to upper management.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Managed senior-level personnel working in marketing and sales capacities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Divisional Sales Manager
Geno Pharmaceuticals Ltd
Chennai
02.2018 - 12.2019
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Drove sales by developing multi-million dollar contract sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Regional Sales Manager
Walter Bushnell Private Ltd
Coimbatore
04.2015 - 02.2018
- Finalized sales contracts with high-value customers.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Executed successful promotional events and trade shows.
- Managed team of 34 regional sales representatives and consistently achieved high sales targets.
Regional Manager
Zydus Healthcare
Coimbatore, Tamilnadu
02.2010 - 04.2015
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Area Sales Manager
Indo French HealthCare Private Ltd
Coimbatore, Tamilnadu
05.2006 - 02.2010
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Medical Representative
Indo French HealthCare Private Ltd
Pondicherry, Tamilnadu
12.2001 - 05.2006
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
Professional Service Representative
Win Medicare
Coimbatore, Tamilnadu
04.2000 - 12.2001
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Zoology
Sainik School Amaravathinagar
Amaravathinagar 04.1996 - 09.1999
Skills
Staff Management
Budgeting
Negotiation
Business Development
Business administration
Sales and marketing
Creative merchandising
Search Engine Optimization
Financial Management
Business planning
Strategic planning
Cultural Awareness
Analytical and Critical Thinking
Problem-Solving
Good Telephone Etiquette
First Aid/CPR
Clerical Support
Planning and Coordination
Multitasking Abilities
Timeline
Zonal Manager
Blue Cross Laboratories Pvt Ltd
12.2019 - Current
Divisional Sales Manager
Geno Pharmaceuticals Ltd
02.2018 - 12.2019
Regional Sales Manager
Walter Bushnell Private Ltd
04.2015 - 02.2018
Regional Manager
Zydus Healthcare
02.2010 - 04.2015
Area Sales Manager
Indo French HealthCare Private Ltd
05.2006 - 02.2010
Medical Representative
Indo French HealthCare Private Ltd
12.2001 - 05.2006
Professional Service Representative
Win Medicare
04.2000 - 12.2001
Bachelor of Science - Zoology
Sainik School Amaravathinagar
04.1996 - 09.1999