Summary
Overview
Work History
Education
Skills
Timeline
Generic
SANTOSH KAUSHIK

SANTOSH KAUSHIK

Content & Communications Expert | Social Media Maven
New Delhi

Summary

Social media and content marketing strategist with 9+ years of experience in driving brand storytelling, digital engagement, and influencer partnerships. Deep expertise in crafting creative social-first content, UI/UX copies, marketing collaterals, and optimizing marketing efforts through data-driven insights.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Manager- Content Strategy

IndusInd Bank Limited
Gurgaon
09.2022 - Current
  • Spearhead digital and social media strategy to enhance brand awareness and engagement.
  • Manage social channels, optimizing content performance, and ensuring consistent brand messaging.
  • Work closely with agencies to execute influencer collaborations and OOH campaigns.
  • Developed editorial calendar and innovative content for brand storytelling.
  • Monitor trends, analyse audience insights, and refine strategy to boost community engagement.
  • Collaborate with product, growth, and design teams to align marketing strategies with business objectives.
  • Manage agency and social media budgets efficiently to achieve marketing goals.
  • Design UX content flows in Figma in alignment with product design needs.
  • Utilize Google Analytics, Meta Ads, and Power BI to gauge campaign performance and extract insights.

Significant Achievement: Received 'Performer Extraordinaire' award for key contribution to business growth, achieving more than 450% increase in social and new user traffic.

Sr. Copywriter (Brand Marketing)

Freecharge Payments India Pvt. Ltd
Gurgaon
04.2021 - 09.2022
  • Developed social media, growth, and performance content, aligning with brand voice and target audience.
  • Led influencer and creator partnerships through the agency to boost engagement across social channels.
  • Created diverse content pieces including video scripts, radio scripts, OOH advertisement copies, press releases, and product messaging.
  • Collaborated with design and product teams to strengthen brand storytelling initiatives.
  • Analyzed performance metrics to guide content strategy and improve engagement rates.

Significant Achievement: Received 'The Emerging Star' award for key contribution to the successful launch of a neo-banking product, leading all the communication initiatives proactively.

Writer

Paisabazaar.com
Gurgaon
07.2019 - 06.2020
  • Developed content for product webpages, social media platforms, and blogs to enhance brand visibility and engagement.
  • Applied SEO best practices to optimize website and app store content for improved search engine rankings and user experience.
  • Leveraged analytics data to assess audience preferences, informing adjustments in content strategy for greater alignment with user interests.
  • Conducted keyword research and integrated findings into content, improving discoverability across digital channels.
  • Implemented advanced SEO techniques, leading to a 118% increase in website traffic within six months.
  • Collaborated with cross-functional teams to ensure consistency in messaging and alignment with broader marketing goals.

Senior Analyst-Creative Writer

Accenture India
Gurgaon
04.2017 - 06.2019
  • Led a team of over 10 writers, including oversight of task allocation and quality assurance for deliverables.
  • Created high-impact advertising copies tailored to the requirements of Google clients, driving performance and engagement.
  • Developed tutorials, standard operating procedure (SOP) guides, and training materials to support process optimization and skill enhancement.
  • Collaborated with international brands such as Nike, ASICS, and SONY to produce engaging and brand-consistent ad copies.
  • Supervised content development to ensure accuracy, creativity, and alignment with client objectives.

Significant Achievement: Received ‘Key Contributor’ award for contribution to business growth during Q1-Q2 (2019) and the ‘Road Runner’ award for delivering high performance throughout the year 2018.

Marketing Associate

Zenith Webtech
Delhi
01.2016 - 04.2017
  • Developed compelling content for promotional emails and social media platforms to enhance brand visibility and user engagement.
  • Created comprehensive product user guides and marketing collaterals to support customer understanding and sales efforts.
  • Collaborated with product managers and design teams to ensure alignment in accurate and impactful product messaging.

Education

Bachelor of Arts - English Studies

Sabarmati University
Ahmedabad, Gujarat
07.2013 - 07.2016

Skills

  • Google Analytics

  • Google Ads

Meta Ads

  • Power BI

  • AppsFlyer

  • Salesforce

  • WordPress

  • Adobe Experience Manager

Timeline

Manager- Content Strategy

IndusInd Bank Limited
09.2022 - Current

Sr. Copywriter (Brand Marketing)

Freecharge Payments India Pvt. Ltd
04.2021 - 09.2022

Writer

Paisabazaar.com
07.2019 - 06.2020

Senior Analyst-Creative Writer

Accenture India
04.2017 - 06.2019

Marketing Associate

Zenith Webtech
01.2016 - 04.2017

Bachelor of Arts - English Studies

Sabarmati University
07.2013 - 07.2016
SANTOSH KAUSHIKContent & Communications Expert | Social Media Maven