Hi, I’m
Santosh Kumar
Bank Manager
Ghaziabad
Summary
Experienced Manager with over 3+ year of experience in banking. Excellent reputation in managing business operations. Expertise in customer relationship management, product sales and account management. Willingness to take responsibilities to meet organizational goals and eager to contribute to the success of the organizations through hard work, attention to detail and organizational skills.
Overview
3
years of professional experience
4
years of post-secondary education
2
Languages
Work History
IDBI Bank Ltdmumbai
Assistant Manager
08.2016 - 11.2019
Job overview
- Dedicated and dynamic Assistant Manager with 3+ year of work experience in Retail Banking.
- Handled sales team for third party sales products.
- Efficiently handled day to day branch operational activity.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Assisted customer with banking transactions, identified and serviced customer needs and resolved issues.
- Represented bank to community through good customer relations.
- Checked payrolls of sales team, vendor payments, commissions and other accounting accuracy and compliance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Education
IEC College of Engg & TechGB Nagar
B. Tech from Mechanical Engineering
07.2008 - 06.2012
Skills
Flexible and adaptable
Leadership skills
Customer service skills
Ability to sell products and services
Conflict Resolution
Knowledge of Economics & Accounting
Additional Information
- Gap in service since Dec,2019 is due to health issue of parents. Now condition are stable and hence I want to continue.
- Cleared IBPS PO 2015 and joined IDBI Bank Ltd as Assistant Manger in Aug,2016.
Timeline
Assistant Manager
IDBI Bank Ltd
08.2016 - 11.2019
IEC College of Engg & Tech
B. Tech from Mechanical Engineering
07.2008 - 06.2012