Santosh Kumar
PATNA,Bihar
Summary
Excellent communication and negotiation skills. Dedicated to implementing cohesive policies to meet the needs of the organization in. Data-driven operation head equipped to lead strategically and direct program operations. Continuously evaluates approaches and adapts plans based on new data and consistently meets objectives. Articulate in communication and skilled in building consensus for key initiatives. Expert operation assistant bringing 2+ years of expertise in the finance industry. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service. A productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
3
3
years of professional experience
Work History
Self Employed
Cosmetics Business
patna
04.2023 - Current
- Created effective marketing strategies to increase brand awareness.
- Described merchandise and explained use, operation and care.
- Analyzed customer feedback to identify areas for improvement in product selection or services offered.
- Conducted regular market research to stay up-to-date on trends within the cosmetics industry.
- Maintained records related to sales for store management.
- Bagged or packaged purchases and wrapped gifts.
- Organized cosmetic products on shelves according to company guidelines.
- Provided customer service support via phone and email inquiries.
- Greeted customers to determine wants or needs.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Developed relationships with suppliers to obtain the best prices for merchandise.
- Supported online sales efforts through website maintenance and social media campaigns.
- Researched competitor pricing strategies and made recommendations accordingly.
Sales Executive
CREDITFLOW
Patna
05.2021 - 03.2023
- Personal loan sales
- Successful customer acquisition from competitor banks
- Conversion of follow-ups into business opportunities
- Contacted customers after sales to assess satisfaction and offer additional products and services.
- Presented products with polished demonstrations highlighting functions, usability and unique selling points to help close sales.
- Established leads through industry networking events, trade shows and LinkedIn and developed prospects.
- Obtained best prices for commercial deals to maximise profits.
- Recorded customer reactions, questions and requirements to guide decision-making.
- Identified decision-makers at companies and built contacts to underpin sales efforts.
- Enabled company growth by proactively cold calling leads and building extensive network of commercial clients.
- Sold goods to customers in finance segment through remote and direct.
- Maintained market and competitor awareness through regular research into activities, trends and progress.
Education
Bachelor of Commerce - Accounting And Finance
Vanijya Mahavidyalaya
PATNA04-2014
Skills
- Experience: Demonstrated expertise in executive assistant roles, showcasing adeptness in handling diverse administrative responsibilities
- Organizational & Time Management: Excellent ability to organize tasks efficiently and prioritize effectively in fast-paced environments
- Calendar Management: Proficient in managing schedules, coordinating meetings, appointments, and travel arrangements for senior executives
- Documentation & Reporting: Skilled in preparing and editing correspondence, reports, presentations, and maintaining meticulous records for easy retrieval
- Polite and friendly
- Meeting Coordination: Expertise in organizing meetings, preparing agendas, taking minutes, and ensuring follow-up on action items
- Communication Skills: Strong written and verbal communication, enabling seamless interaction with stakeholders at all levels
- Confidentiality: Demonstrated ability to handle sensitive information with utmost discretion and confidentiality
- Professionalism & Attention to Detail: Exhibits a high level of professionalism, ensuring precision and accuracy in all tasks undertaken
- Proactive & Independent: Proven capability to proactively address tasks and work independently to accomplish objectives
- Analytical Proficiency: Strong analytical capabilities to assess departmental performance metrics, identify trends, and make data-driven decisions
- Problem-Solving Skills: Proven track record in analyzing complex issues and providing innovative solutions to ensure seamless operations
- Adaptability: Thrives in dynamic, fast-paced environments, adept at managing changing priorities while maintaining a focus on operational excellence
- Computer Skills
- Time Management
- Leadership
- Interpersonal Communication
- Collaboration
- Planning
- Problem-Solving
- Attention to Detail
- Active Listening
- MS Office
- Organization and Time Management
- Flexible and Adaptable
- Written Communication
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Personal Detail
- Father's Name - Maleshwar Prasad
- Mother's Name - Santi Devi
- Place of birth - Patna, Bihar ( India)
- Citizenship - Indian
Timeline
Self Employed
Cosmetics Business
04.2023 - Current
Sales Executive
CREDITFLOW
05.2021 - 03.2023
Bachelor of Commerce - Accounting And Finance
Vanijya Mahavidyalaya
Similar Profiles
Mbi Mbi ElvisMbi Mbi Elvis
Business Consultant/Mentor at Glamour Cosmetics, Tara Beauty supply, Abasi cosmetics wholesaler.Business Consultant/Mentor at Glamour Cosmetics, Tara Beauty supply, Abasi cosmetics wholesaler.
Janie LeJanie Le
Startup Founder at Online Cosmetics Shop (Delwyn Cosmetics)Startup Founder at Online Cosmetics Shop (Delwyn Cosmetics)
Alexei CecanAlexei Cecan
Marketing Specialist at Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAEMarketing Specialist at Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAE
Ranjan KumarRanjan Kumar
Lead Engineer at Mahindra and Mahindra Ltd.Lead Engineer at Mahindra and Mahindra Ltd.
Gaurav ParbatGaurav Parbat
SAP Basis Lead at Accenture(QRG)SAP Basis Lead at Accenture(QRG)