Santosh Kumar Dora
Ahmedabad
Summary
Dynamic professional with a strong record of leading high-performing sales and management teams. Proven ability to adapt quickly to organizational cultures and thrive under pressure. Demonstrates self-initiative and maintains high motivation levels to achieve results within tight deadlines.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Manager
Credila financial services
Ahmedabad
04.2024 - Current
- Manage and lead a team of 3 Relationship Managers (RMs) to achieve business and operational targets.
- Managed network of 60 HDFC Bank branches, fostering strong relationships to drive business growth.
- Drove education loan sourcing and customer acquisition, contributing to portfolio growth across assigned locations.
- Guide customers through the end-to-end education loan process, from application to disbursement.
- Monitor team performance and conduct regular reviews, providing coaching that enhanced overall productivity.
- Coordinate with DSAs (Direct Selling Agents) and education consultants to generate quality education loan leads.
- Prepare business reports, track sales performance, and implement strategies to achieve monthly targets.
Area Sales Manager
Auxilo Finserve Pvt Ltd
Ahmedabad
02.2023 - Current
- Develop and execute sales strategies to achieve monthly and annual business targets.
- Expanded business through Direct Selling Agents (DSAs) and education consultants, enhancing market presence.
- Build and maintain strong relationships with DSAs, consultants, and institutional partners to increase business volume.
- Identify and onboard new channel partners to expand market reach and strengthen the distribution network.
- Recruit, onboard, train, and mentor sales team members to achieve business objectives.
- Monitored team performance through regular reviews and coaching, fostering continuous improvement.
- Tracked key performance metrics and prepared MIS reports, delivering regular business updates to senior management.
- Ensure adherence to company policies, operational processes, and compliance standards.
Manager
HDFC Credila Financial Services
Hyderabad
05.2022 - 01.2023
- Managed relationships with 3 national education consultants to enhance business quality.
- Handled the complete education loan lifecycle, from application login to loan sanction and final disbursement.
- Coordinated with credit, operations, and underwriting teams to ensure timely loan processing.
- Built strong relationships with channel partners to drive lead generation and business growth.
- Delivered excellent customer service by facilitating a smooth loan processing experience.
- Assisted customers with documentation, eligibility assessment, loan structuring, and query resolution.
- Ensured compliance with company policies, documentation standards, and regulatory requirements.
- Provided doorstep counselling and personalized financial guidance to students and parents regarding education loan solutions.
Area Sales Manager
Bajaj Finance Ltd
Bharuch
09.2021 - 04.2022
- Achieved business targets through implementation of effective sales strategies, resulting in significant customer acquisition growth.
- Developed new markets and expanded company presence in nearby locations, increasing business opportunities and revenue potential.
- Managed sales operations across Anand, Ankleshwar, Bharuch, Valsad, and Vapi.
- Managed and led a team of on-roll sales employees, driving performance through regular coaching and monitoring.
- Built and maintained strong relationships with channel partners and key stakeholders to drive business growth.
- Analyzed market trends and competitor activities to identify and capitalize on new business opportunities, enhancing market competitiveness.
- Monitored portfolio quality and controlled delinquency through proactive collections and risk management.
- Prepared sales reports, tracked KPIs, and ensured compliance with company policies and operational standards
Sales Manager
Bajaj Finance Ltd
Ahmedabad
05.2019 - 08.2021
- Increased category-wise business at key dealerships and distribution markets.
- Managed a team of 17 sales executives, overseeing training, mapping, and role assignments.
- Ensured strong market presence and maintained relationships with dealers and manufacturers.
- Cultivated strong relationships with dealers to enhance collaboration and support.
- Focusing on New Market development and New Initiatives of Company.
- Execute organizations New Initiatives and align team accordingly.
- Training and development of old and new Executives.
- Preparing reports and MIS for the control of the business.
Asst. Sales Manager
Bajaj Finance Ltd
Koraput
04.2017 - 04.2019
- Developed and implemented market strategies to drive business growth.
- Increased category-wise business at key dealerships and distribution markets.
- Cultivated strong relationships with all dealers to support business operations.
- Ensured market presence of company while maintaining relationships with dealers and manufacturers.
- Execute organizations New Initiatives and align team accordingly.
- Training and development of old and new Executives.
- Preparing reports and MIS for the control of the business.
Education
MBA - Marketing
Indira School Of Business Studies
Pune01-2017
Bachelor of Business Administration -
Trident Academy Of Creative Technology
Bhubaneswar01-2015
Senior School Certificate Examination -
Aaryan Gurukul College
01-2012
High School Certificate Examination -
S.K.S.T High School
01-2010
Skills
- Sales strategy
- Customer acquisition
- Lead generation tactics
- Sales management
- Performance management
- Team management
- Team leadership
- Relationship management
- Partnership development
- Marketing analysis
- Problem solving
- Negotiation skills
- Effective communication
- Time management
Certification
- Live Project: Bajaj Finserv Ltd., 06/01/17, 45 days training including - Login, disbursement, how to maintain the relation with sales persons of the stores etc.
- Earned two international incentive trips sponsored by the organization for consistently achieving and exceeding insurance business targets.
- Successfully developed and expanded business through bank channels, DSAs, and education consultants across multiple locations.
Extracurricular Activities
Leader, Annual Function Organising Committee, 2016 Performed as Lead Actor in drama completion, 2014 Captained High school Cricket Team, 2011
Languages
- English
- Hindi
- Odiya
Personal Information
- Father's Name: S Laxmi Narayan Dora
- Date of Birth: 05/12/95
- Nationality: Indian
Timeline
Manager
Credila financial services
04.2024 - Current
Area Sales Manager
Auxilo Finserve Pvt Ltd
02.2023 - Current
Manager
HDFC Credila Financial Services
05.2022 - 01.2023
Area Sales Manager
Bajaj Finance Ltd
09.2021 - 04.2022
Sales Manager
Bajaj Finance Ltd
05.2019 - 08.2021
Asst. Sales Manager
Bajaj Finance Ltd
04.2017 - 04.2019
MBA - Marketing
Indira School Of Business Studies
Bachelor of Business Administration -
Trident Academy Of Creative Technology
Senior School Certificate Examination -
Aaryan Gurukul College
High School Certificate Examination -
S.K.S.T High School