Santosh Kurey
Nashik
Summary
Versatile efficient and dependable executive with 4+ years of experience in Operations, Administration and Customer Relation functions, software industry. My objective is to join a progressive organization where my skills can be utilized for improving the operational performance and in contributing substantially towards the growth of the organization.
Overview
8
8
years of professional experience
Work History
Lead Associate
WNS
Nashik
03.2022 - Current
- Trained new employees on daily tasks and procedures to teach staff skills, resulting in knowledgeable and high-performing team.
- Responded to customer questions and complaints by resolving issues personally or referring to management.
- Communicated with management to deliver performance feedback for decision-making.
Senior Associate
Cognizant Technology Solution
Pune
07.2019 - 03.2021
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Promoted positive team environment through effective motivational strategies and mediation of issues amongst associates.
- Managed schedules, customer service and project planning.
Associate
Cognizant Technology Solution
Pune
10.2017 - 06.2019
Education
Bachelor of Commerce -
YCMOU
Nashik04.2017
Diploma in Mechanical -
K.K.Wagh College
Nashik04.2017
H.S.C -
K.S.K.W College
Nashik04.2012
SSC -
Kendriya Vidhalaya
Nashik05.2010
Mcom - Appearing
YCMOU
NashikSkills
- Strong Problem Solver
- Professional and Mature
- Excel Spreadsheets
- Report Writing
- Customer Service
- Active Listening
- Computer Skills
- Problem Resolution
- Team Building
Languages
English, Hindi, Marathi
First Language
Additional Information
- Plot No 68, Digambar Society, Amrutdham, Nashik
Timeline
Lead Associate
WNS
03.2022 - Current
Senior Associate
Cognizant Technology Solution
07.2019 - 03.2021
Associate
Cognizant Technology Solution
10.2017 - 06.2019
Bachelor of Commerce -
YCMOU
Diploma in Mechanical -
K.K.Wagh College
H.S.C -
K.S.K.W College
SSC -
Kendriya Vidhalaya
Mcom - Appearing
YCMOU
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