SANTOSH MUNGI

Dynamic Project Manager with extensive experience at Tata Consultancy Services, excelling in KYC operations and regulatory compliance. Proven track record in risk assessment and due diligence, leading teams to optimize onboarding strategies. Adept at utilizing Fenergo and RDC, while fostering collaboration to enhance operational efficiency and mitigate financial crime risks.

· Leading AML KYC related projects and acting as a strong partner with Compliance, Technology, and Operations teams. The project involves verification of client data, performing due diligence checks on clients, reviewing KYC documentation, performing the KYC risk assessment of the client, liaising with the business/compliance, advising on KYC requirements etc

· Responsible for verification of client data, verifying KYC documentation of the clients to be adopted/reviewed

· Manage new client adoption or periodic review stream to ensure that all requests are approved in accordance with regulatory requirements and the bank’s internal policies. Responsible for driving business requirements and data mapping initiatives on large, complex projects that can span across the organization

· Interface with internal and external teams to provide guidance and subject matter expertise, as needed. Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi

· Create and present updates on projects to large audiences and senior stakeholders. Identification, escalation and reporting of all related operational risk matters to the relevant stakeholder

· Responsible for overseeing growth of client base, project quality, budget, and staffing, while collaborating closely with senior client managers Coach and develop junior team members to deliver quality results and promote professional development

· Engaged with business, compliance, and IT stakeholders to gather user requirements, define functional specifications, and oversee product enhancements

· Led UAT planning and execution for new product releases, confirming end-user needs and regulatory alignment

· Implemented agile methodologies, driving iterative delivery and process optimization across distributed teams

· Responsible for overseeing growth of client base, project quality, budget, and staffing, while collaborating closely with senior client managers

Document Functional Specifications for the requirements in corporate KYC

• Conducted UBO analysis and due diligence under FATF, FinCEN, and EU AMLD directives, reducing compliance exceptions by 35%.
• Coordinated with GFCC and regional compliance on high-risk reviews, reducing turnaround times by 20%.
• Achieved 100% Accuracy for Periodic reviews engagement for Bank of Julius Baer.
• Transitioned Anti-bribery and corruption procedures for Microsoft and improved TAT by 35%.
• Improved onboarding TAT for UBS Investment banking clients by transitioning the legacy data to Fenergo.
• Reengineered KYC periodic reviews of Bitstamp cryptocurrency exchange and helped the exchange clear major backlogs and met the regulatory deadlines.