SANTOSH PRADHAN
Khurda,Orissa
Overview
17
17
years of professional experience
Work History
Technical Trainer
Tata Motors Commercial Division
, Odisha
07.2016 - Current
- Working in the project of Strategic Learning Solutions Pvt. Ltd. at Tata Motors as a Technical Trainer.
Technical Trainer
General Motors India Regional Training Center
Kolkata
01.2015 - 07.2016
- Worked in the project of Strategic Learning Solutions Pvt. Ltd. at CSIPL as a Technical Trainer.
Technical Manager
Utkal Automobiles Ltd.
Bhubaneswar, Odisha
03.2011 - 01.2015
- Complex problems were Resolving using M&M's & RENAULT diagnostic tools, could not be resolved by the technicians / eTEKs. (Overall technical support to team for day to day work by using Diagnostic tool & special tools equipments)
- Functioning as Relay trainer and train the various dealership personnel on the product and ensure relevant Update & maintaining technical information is available across the dealership (OJT to Technical Staffs all)
- Acted as single window to the manufacturer M&M on all Technical matters/correspondence. (preparing and sending Product quality report to manufacturer quality like Service complaint report, Chassis failure report, Common rail failure report, Music system failure report, battery failure report etc.)
- Analyzed repeat repairs and initiate actions to correct the root causes to bring the quality repair.
- Obtained permission to replace the Aggregate &Notified Parts. (Warranty Approve by analyzing product).
- Prepared check sheet for total productive maintenance of equipments used in workshop.
- Monthly Training Plan & Skill Matrix report were sending to 'Mahindra Institute of Learning & Excellence.
- Vendor: Mahindra & Mahindra Ltd
Dealer Technical Coordinator & Workshop In charge
Venus Auto Works.
Bhubaneswar, Odisha
03.2009 - 03.2011
- Vendor: General Motors India
Timeline
Technical Trainer
Tata Motors Commercial Division
07.2016 - Current
Technical Trainer
General Motors India Regional Training Center
01.2015 - 07.2016
Technical Manager
Utkal Automobiles Ltd.
03.2011 - 01.2015
Dealer Technical Coordinator & Workshop In charge
Venus Auto Works.
03.2009 - 03.2011