Santosh R
Bangalore
Summary
Results-driven Cafe Manager with expertise in team leadership, performance improvement, and inventory control. Proven ability to enhance customer service and implement health and safety protocols, ensuring operational efficiency and compliance.
Overview
15
15
years of professional experience
Work History
Cafe Manager (Self Run)
Sun Kish Cafe
Bangalore
04.2025 - Current
- Managed daily operations and staff scheduling for efficient cafe workflow.
- Developed training programs to enhance barista skills and customer service.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Implemented health and safety protocols to ensure a safe work environment.
- Coordinated with suppliers to maintain quality of food and beverage offerings.
Manager
Elixir Luxury Perls Drinks
Bangalore
09.2021 - 03.2025
- Manging and Assisting team/staff
- Manging Outlet, Sales, Purchase, Stock
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Who are famous for Bubble Tea for big verities like Milk Bubble Tea, Irish Style Coffees, Boba Drinks.
- Managed daily operations of luxury beverage production and distribution.
Assistant Manager
Café Noir
Bangalore
08.2012 - 01.2020
- As Assistant Manager, taking care of complete Outlet In charge
- Organized budgets oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Held weekly meetings with staffs to identify techniques to overcome sales obstacles.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Account Executive
Blaze Flash
Bangalore
01.2011 - 08.2012
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Handled account payments and provided information regarding outstanding balances.
Education
Associate of Arts: BA -
High School -
Panduranga High School
BangaloreSkills
- Performance Improvement
- Team Leadership
- Staff Training/Development
- Sales Expertise
- Staff management
- Customer service
- Health compliance
- Inventory control
- Training program development
- Sales forecasting
- Vendor relations
- Team leadership
- Problem solving
- Budget oversight
Hobbies and Interests
- Carom
- Chess
- Cricket
Languages
- Kannada
- English
- Hindi
- Tamil
- Telugu
Personal Information
- Father's Name: Ramchandra D V
- Date of Birth: 05/08/91
- Nationality: Indian/Hindu
- Marital Status: Married
Languages
English
Elementary
A2
Hindi
Elementary
A2
Tamil
Elementary
A2
Timeline
Cafe Manager (Self Run)
Sun Kish Cafe
04.2025 - Current
Manager
Elixir Luxury Perls Drinks
09.2021 - 03.2025
Assistant Manager
Café Noir
08.2012 - 01.2020
Account Executive
Blaze Flash
01.2011 - 08.2012
Associate of Arts: BA -
High School -
Panduranga High School