Summary
Overview
Work History
Education
Skills
Certification
Timeline
Languages
Awards
Languages
Awards
Generic

Santosh Shrikrishna

Bengaluru

Summary

Results-oriented ITES professional with extensive experience in Vendor Management, Process optimization, and operations. Proven expertise in Go-to-Market (GTM) Strategies, encompassing pre and post-sales operations, Deal management, Channel Management, Sales Incentive Programs.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

GTM Sales Compensation Specialist

Cognizant
Bengaluru
03.2023 - Current
  • Oversee quarterly commission cycles, including distributing plan documents, tracking employee acknowledgment, managing sales quotas, maintaining organizational hierarchies, and verifying commission calculations against plan parameters.
  • Collaborated with sales leadership to develop territory plans, establish quotas, and enhance the accuracy of sales forecasting processes.
  • Investigated, resolved, and closed tickets submitted through Helpdesk with cross-functional teams like Sales, Finance, and BI teams ensuring timely and accurate reporting of attainment.
  • Participated in UAT throughout the year, ensuring systems were configured according to Sales Credit rules.
  • Submitted end-of-quarter attainment calculations to the payroll department
  • Collaborated with cross-functional teams at Google Cloud Finance and Sales Ops to resolve complex issues related to deal ownership and calculations of sales attainment, quota, and bonuses in Anaplan.
  • Utilized Google SQL and PLX SQL scripts to develop reports, dashboards, and data visualizations in order to effectively analyze multiple data sources for identification of complex issue root causes
  • Coordinating with Sales Comp Admin Analyst on exceptions to Policy for submission to Comp Exceptions Committee for any adjustments
  • Successfully partnered with cross-functional teams including Sales, Sales Ops, Finance (FP&A, Fin Ops,
    Accounting), Business Intelligence, Systems & Technology team (GTS), and HR
  • Governed Compensation Exception Committee (CEC) to address and resolve pay-out concerns in quarterly payouts.

Sales Compensation Specialist

Hewlett Packard Inc
Bengaluru
11.2021 - 03.2023
  • Created training materials for new hires on the company's procedures and policies.
  • Implemented process improvements to increase efficiency and reduce costs.
  • Generated reports to track performance metrics of team members.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Implemented enhancements that led to improved SLAs and turn-around-times

Senior Total Rewards Specialist

AECOM
Bengaluru
03.2016 - 09.2021
  • Conduct ongoing benchmarking and survey analysis to evaluate the competitiveness of the salary ranges, short-term and long-term incentive program design, and other compensation programs
  • Establish compensation integration and retention strategy; estimate one-time and incremental cost impact
  • Analyze market data as well as knowledge of market trends to set the annual pay increase budgets
  • Collaborated with Human Resources team members in administering various aspects of Total Rewards program.
  • Liaises with individuals and benefit vendors to ensure compliance with regulations or laws
  • As a total rewards specialist serves as the technical specialist for the group
  • Receives administrative supervision, with assignments given in terms of broad general objectives and limits
  • As an individual contributor, conceives, plans and conducts consultation in areas of considerable scope and complexity
  • Performs most assignments independently with instructions on the generally expected results
  • Maintained accurate documentation related to all components of Total Rewards program.

Senior Sales Compensation Analyst

Hewlett Packard Enterprise
Bengaluru
01.2012 - 02.2016
  • Involved in Creation of pre-quarter setup (quota, scheme, rebate % for HP Enterprise Business Unit
  • Prepared Sales target for Distributors, Resellers & Retailers based on Channel Quota provided by EMEA Country PSS
  • Work with Payment teams to make partner payment within the TAT
  • Preparing various MIS dashboards with data collation from different tools (Business Objects, Business Intelligence, and EDW)
  • Monitored sales representatives' performance to ensure compliance with incentive plans.
  • Conducted periodic audits of existing sales compensation plans to identify discrepancies or errors.
  • Developed Web based UI for partners to look on their achievement pertaining to Sales, Bonus, Accruals & payments on Daily Basis
  • Worked with Partner Payment team in setting up Vendor Creation & Credit note issue for faster payment within TAT
  • SME for many MIS reports like QOQ Partner Performance, QOQ Inventory & Stock Management report on basis of Business Units
  • Leading UAT projects with respective tool enhancements.

SAP CRM Data Analyst

Tata Consultancy Services
Bangalore
12.2010 - 11.2011
  • SAP Marketing Campaign
  • Business Contact Creation.
  • Drove customer escalations to resolution by engaging directly with clients.
  • Streamlined customer onboarding processes to improve first impressions and long-term satisfaction.
  • Addressed inquiries from clients and department team members.
  • Developed and implemented data governance policies to ensure data accuracy and integrity.

Education

Bachelor of Science - Computer Science

Bangalore University
Bangalore
12-2010

Skills

  • Salesforce , SFDC
  • Sales Commission
  • Root Cause Analysis
  • Quality Assessment
  • Sales Strategy Development
  • Commission calculation
  • Key Performance Indicators
  • Business process understanding
  • Sales Quota Management

Certification

  • Google Cloud Platform (GCP) Fundamentals for Beginners
  • Domain Certified in Post Sales from IIMM
  • Digital Academy - Design Thinking Program

Timeline

GTM Sales Compensation Specialist

Cognizant
03.2023 - Current

Sales Compensation Specialist

Hewlett Packard Inc
11.2021 - 03.2023

Senior Total Rewards Specialist

AECOM
03.2016 - 09.2021

Senior Sales Compensation Analyst

Hewlett Packard Enterprise
01.2012 - 02.2016

SAP CRM Data Analyst

Tata Consultancy Services
12.2010 - 11.2011

Bachelor of Science - Computer Science

Bangalore University

Languages

  • English, Professional Working
  • Kannada, Full Professional
  • Hindi, Professional Working

Awards

  • Star Employee of the Year 2013
  • Customer Champion Q214
  • Total Customer Champion(TCE) 2014
  • Best Separation Management Domain Lead

Languages

  • English, Professional Working
  • Kannada, Full Professional
  • Hindi, Professional Working

Awards

  • Star Employee of the Year 2013
  • Customer Champion Q214
  • Total Customer Champion(TCE) 2014
  • Best Separation Management Domain Lead

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Santosh Shrikrishna