Summary
Overview
Work History
Education
Skills
Accomplishments
Personality Traits
Languages
Timeline
Generic
Santosh Singh

Santosh Singh

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

8
8
years of professional experience
15
15
years of post-secondary education

Work History

LEAD

SHADOWFAX TECHNOLOGIES LTD
3 2022 - Current
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Drove continuous improvement initiatives in logistics department, fostering culture of innovation and efficiency.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Identified opportunities to reduce cost and improve productivity.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
  • Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
  • Achieved significant cost reductions by optimizing routes and consolidating shipments, without compromising on delivery timelines.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.

SENIOR EXECUTIVE

ROOTVIZOR LOGISTIC
10.2019 - 02.2022
  • Developed team communications and information for meetings.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed vehicle specifications according to operational requirements.
  • Developed operational plan and ensured implementation.
  • Recommended cost effective vehicle to client for their operation.
  • Coordinated with operation staff and evaluated all repair work done and identified areas to save costs.
  • Monitored management system and tracked all movements of vehicles.
  • Managed maintenance and fuel programs and ensured absence of all discrepancies.
  • Analyzed lifecycle of vehicle and recommended replacements to vehicle according to costs.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.
  • Established performance metrics to measure progress towards goals and objectives.
  • Organized records of vehicles, schedules and completed orders.

CITY HEAD

MAHINDRA (M2ALL)
08.2018 - 07.2019
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Managed daily operations of sales department, including supervision of staff members.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided solutions to optimize system and improve process.
  • Delivered promotional activity to drive sales.
  • Reviewed competitors and keep track of new products and their pricing.
  • Create and organize all sales activities for the online and offline Sales department.
  • Establish a positive relationship with customers.
  • Enthusiastically assist sales executive in customer interactions.
  • Professional appearance and work ethic.

EXECUTIVE – ORDER MANAGEMENT

FLYROBE LOGISTIC
09.2017 - 06.2018
  • Processed, tracked and coordinated with different teams of the Company to process and satisfy the order request placed by the Customers.
  • Coordinated with the fitting expert and assigned them to the Customer pursuant to an order request placed by them.
  • Coordinated with the concerned Packaging team of the Company to ensure adequate packaging of the Product ordered by the Customers; Coordinated with the Quality checking team to ensure quality check of the Products sent to them.
  • Performed such other services as may be required to internally process the orders placed Customers.
  • Analyzed customer feedback to identify areas of improvement in the ordering process.
  • Investigated and analyzed client complaints to identify and resolve issues.

EXECUTIVE

MYNTRA LOGISTIC
01.2017 - 06.2017
  • Maintained proper record for incoming and outgoing stock.
  • Monitored the loading, unloading of shipments.
  • Monitored hub activities such as inventory control and pallet distribution.
  • Processed all returned product in given duration of time.
  • Ensured that workspaces are fully operational and processes are running smoothly.
  • Monitored performance metrics to measure progress against organizational targets.
  • Prepared work schedules and assigned team members to specific duties.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.

Education

B TECH - Mechanical

A.P.J ABDUL KALAM TECHNICAL UNIVERSITY
Lucknow, Uttar Pradesh
04.2001 - 04.2016

Skills

Critical thinking

Accomplishments

  • Earned "Best Team in PAN India" Award in 2019 in Mahindra
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 150 staff members.

Personality Traits

  • Positive attitude and Good thinker.
  • Strong communication skill in English and Hindi.
  • Always stretching to become better.
  • Responsible nature.
  • Understand team work and its importance.
  • Key skill of manpower management.
  • Self motivated.

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)

Timeline

SENIOR EXECUTIVE

ROOTVIZOR LOGISTIC
10.2019 - 02.2022

CITY HEAD

MAHINDRA (M2ALL)
08.2018 - 07.2019

EXECUTIVE – ORDER MANAGEMENT

FLYROBE LOGISTIC
09.2017 - 06.2018

EXECUTIVE

MYNTRA LOGISTIC
01.2017 - 06.2017

B TECH - Mechanical

A.P.J ABDUL KALAM TECHNICAL UNIVERSITY
04.2001 - 04.2016

LEAD

SHADOWFAX TECHNOLOGIES LTD
3 2022 - Current

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