Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

SANTOSH TAKALE

OPERATIONS EXECUTIVE
Pune

Summary

Driven Operations Executive With Proven Expertise In Operations Management And Strategic Planning From Bookmycab Technologies India Pvt Ltd . Excelled In Transport Coordination And Team Management, Achieving Significant Operational Improvements. Skilled In Fostering Teamwork And Executing Process Enhancements, Leading To Enhanced Efficiency And Customer Satisfaction. Senior Operations Executive Boosts Operational Efficiency And Service Levels To Drive Sustainable Growth Across Sectors. Cross-Functional Collaborator And Proactive Executive Leader With Skills In Policy Development, Tactical Planning And Operational Problem-Solving. Knowledgeable About Promoting Stakeholder Engagement And Building Consensus To Drive Change.

Overview

6
6
years of professional experience
3
3
Languages

Work History

OPERTAIONS EXECUTIVE

BOOKMYCAB TECHNOLOGIES INDIA PVT LTD
08.2023 - Current
  • Pan India Booking Operation Handling.
  • PAN India Booking Dispatch.
  • Booking Co-Ordination Between Higher Management.
  • Handling Escalation E-Mails.
  • Co-Ordinate With Billing Team.
  • Booking Related Reports Update.
  • Individual Customer Billing.
  • Booking Duty Slip Inspection.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.
  • Implemented strategic initiatives that resulted in significant improvements in operational performance.

Team Lead Operations

Createcomm Tech Pvt Ltd (Known As Justmyroots).
05.2021 - 06.2023
  • Pan India Shipment Co-Ordination.
  • Direct Co-Ordinate With Company CEO.
  • Manage All Pune Operations Shipments.
  • Maintain Attendance Of All Pune Employees.
  • Renew Vendor Agreements.
  • Vendor Bill Payment.
  • New Vendor Agreement Signing Behalf Of Company.
  • Track Record Of Incoming & Outgoing Orders.
  • Responsible For On Time Delivery Of Customers Orders.
  • Taking Care Of Packaging Safety & It's Cooling.
  • Onboarding Of New Outlets As Per Company Requirement.
  • Taking Care Of Orders & Customers Satisfaction.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.

Shift Incharge

Foreheads Car Rental Services
09.2018 - 02.2021
  • Vehicle Deployment & Tracking Through MoveInSync Software.
  • Deploy The Vehicles As Per The Shift Wise For All Routes.
  • Update Female Employee Safety Tracker.
  • Provide Ad-hoc Transport For Emergency/Family Reason To The Employees.
  • Conduct Driver Briefing Sessions On Weekends.
  • Maintain The Trip Sheet Record Of Pickup & Drop.
  • Vehicle Compliance Audit.
  • Take Briefing On Driver Compliance Like PCC,ID Cards,Uniform,Grooming Standards.

Education

Bachelor of Arts - English

YASHVANTRAO CHAVAN MUKT VIDYAPEETH
04.2001 -

High School Diploma -

Tukaram Mahavidyalay Pune
Pune, India
04.2001 -

High School Diploma -

Tukaram Public School
Pune
04.2001 -

Skills

E-Mail Reverts

Supply Chain Management

Operations Management

Strategic planning and execution

Team Management

Booking E-mail

Transport Co-Ordination

Route Planning

E-Mail Reverts

Interests

Swimming,Reading,Playing Cricket

Timeline

OPERTAIONS EXECUTIVE

BOOKMYCAB TECHNOLOGIES INDIA PVT LTD
08.2023 - Current

Team Lead Operations

Createcomm Tech Pvt Ltd (Known As Justmyroots).
05.2021 - 06.2023

Shift Incharge

Foreheads Car Rental Services
09.2018 - 02.2021

Bachelor of Arts - English

YASHVANTRAO CHAVAN MUKT VIDYAPEETH
04.2001 -

High School Diploma -

Tukaram Mahavidyalay Pune
04.2001 -

High School Diploma -

Tukaram Public School
04.2001 -
SANTOSH TAKALEOPERATIONS EXECUTIVE