Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Santosh Vatane

Santosh Vatane

Pune

Summary

Passionate IT engineer with over 11 years of experience in the banking and financial services domain. I have more than four years of hands-on experience with cloud technologies, such as AWS and Pivotal Cloud Foundry (PCF). I have worked extensively in DevOps environments and have strong expertise in production support activities. My technical skills include UNIX shell scripting, SQL queries, PL/SQL, ITIL practices, and AWS services. I have experience using a wide range of tools, including Control-M, ServiceNow, Toad for Oracle, Dollar Universe, Putty, Graphite, Kibana, MySQL Workbench, and AWS components like CLI, EC2, S3, and RDS. I am committed to delivering reliable solutions and ensuring smooth operations in complex production environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior BizOps Engineer

Mastercard
Pune
06.2023 - Current
  • Part of the Priceless team managing loyalty rewards and services for Mastercard customers.
  • The Priceless team maintains transactional data used for Mastercard online payments.
  • Developed and maintained automation scripts using Unix Shell Scripting and Oracle SQL to streamline operational workflows.
  • Managed CI/CD pipelines using Jenkins, GitHub, Bitbucket, and XLR, ensuring smooth and reliable deployments.
  • Improved monitoring and alerting capabilities using Splunk, Dynatrace, and AWS CloudWatch, leading to faster issue detection and resolution.
  • Participated in the release deployment process, coordinating with cross-functional teams to ensure successful, timely releases.
  • Monitored and resolved production issues in close coordination with the Engineering Team, leveraging TRT (Technical Resolution Team) processes.
  • Utilized tools such as Remedy, Putty, Toad for Oracle, SQL Developer, Splunk, Dynatrace, AWS CloudWatch, and VS Code for debugging, monitoring, and operational support.
  • Maintained version control and code quality through GitHub and Bitbucket repositories.
  • Applied ITIL best practices in incident, change, and problem management to ensure service reliability and compliance.
  • Automated critical operational scripts significantly reduce manual effort and improve response time for recurring tasks.
  • Played a pivotal role in resolving production incidents, minimizing downtime, and ensuring business continuity.

ENO

Credit Suisse
Pune
06.2021 - 07.2023
  • Part of the Compliance Data Warehouse team which Maintains and Delivers data to multiple downstream applications.
  • Work closely with the Development team to Identify and fix Batch issues.
  • Automated the health check processes to reduce manual work using shell script.
  • Tuned the existing scripts and failures in the jobs which mostly consist of Unix and SQL scripts.
  • Handled Monthly Releases/Deployments and Patching activities.
  • Automated storage script to alert the team if space on the server reaches the max limit.
  • Have worked with tools like Git, Jenkins, Kibana, Docker, Ansible, Putty (Tectia), Control-M, ServiceNow, PLSQL Developer, Toad, Graphana, AWS CLI, AWS S3, AWS EC2, AWS RDS.

Senior Technology Analyst

Sears Holdings India
Pune
09.2019 - 06.2021
  • Part of Telluride team which handles online payments and checkouts for Sears.
  • Telluride is a real time platform, which maintains transactional data and is used by Sears online systems.
  • My day today responsibilities were to support release management for our application and to write Unix scripts for new requirements for the application.
  • Automated Health check process to clear space on old Linux VMs.
  • Managed patching across multiple Linux servers and communicated to affected teams.
  • Used tools like Control-M, ServiceNow, Putty, MySQL, Toad, Kibana, Graphite, AWS CLI, AWS S3, AWS EC2, AWS RDS.

Technology Analyst

Infosys Ltd.
Pune
10.2017 - 09.2019
  • Part of Market Risk Support team of UBS which provides support for market risk testing team and makes the data available by extracting through various systems.
  • Automated the health check processes to reduce manual work using shell script.
  • Supported various java components (Slicerizer, Transformer, Loader etc) and deployed the latest version of code and bug fixes using UBSDeploy.
  • Handled Control-M, Autosys and Cron jobs on Production servers.

Software Engineer

Syntel Ltd
Pune
03.2014 - 10.2017
  • Was part of AmEx Global Business Travel team for enhancement and giving support to the Enterprise Data-warehouse.
  • Worked on Incidents, Change Orders and Problem tickets in ServiceNow.
  • Involved in onsite-offshore coordination meetings, assignment of all tasks and taking it to completion.
  • Used tools such as Toad for Oracle, Control-M, Splunk, Putty, MFT, ServiceNow, SysAid.

Education

Bachelor of Computer Engineering -

Yadavrao Tasgaonkar College of Engineering and Management
Mumbai, Maharashtra
07.2013

Skills

  • Unix shell scripting
  • SQL (Oracle, MySQL, PL/SQL)
  • AWS (EC2, S3, RDS, CloudWatch, IAM, Lambda, CLI)
  • PCF
  • Jenkins
  • Git (GitHub, Bitbucket)
  • Splunk
  • Dynatrace
  • Kibana
  • Grafana
  • ServiceNow
  • Control-M
  • ITIL
  • Toad for Oracle
  • SQL developer
  • Putty
  • Remedy

Websites

Certification

  • Oracle Database 11g - SQL Fundamentals, Pune, 01/01/17, 03/31/17
  • ITIL Certified, Pune, 09/01/20, 09/30/20

Timeline

Senior BizOps Engineer

Mastercard
06.2023 - Current

ENO

Credit Suisse
06.2021 - 07.2023

Senior Technology Analyst

Sears Holdings India
09.2019 - 06.2021

Technology Analyst

Infosys Ltd.
10.2017 - 09.2019

Software Engineer

Syntel Ltd
03.2014 - 10.2017

Bachelor of Computer Engineering -

Yadavrao Tasgaonkar College of Engineering and Management

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