Santoshi Prusty
Chennai
Summary
An enthusiastic with highly motivated and leadership skills. Eager to learn new technologies and methodologies. Always willing to innovate new things which can improve the existing technology. CAREER OBJECTIVE: Seeking a Challenging and Responsible position at Entry Level to enhance my skills.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Relationship Manager
Talous Hawkions
Chennai
11.2022 - Current
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Created and implemented strategic trading approaches.
- Discussed financial options with clients and provided informed suggestions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Customer Support Executive
Edufin
Chennai
05.2022 - Current
- Helped customers prepare documents required to complete transactions and process requests.
- Opened new accounts and made changes to existing accounts.
- Investigated and resolved account issues by offering applicable options to customers.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
- Received loan and utility payments, sending funds to correct destinations.
Business Owner
van huesen
Brahmapur
06.2019 - 03.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Recorded inventory sales into organization's weekly income report.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Commerce - HONOURS
Mahamayee Mahila Mahavidyalaya
Berhampur 05.2013 - 02.2015
Skills
Statistics and probability
Additional Information
- Van Heusen Distributer Environment and Technical skills
- Excel spreadsheet and Tally Prime.
- Worked as an accountant in Van Heusen Distributer business where my goal was to use Excel spreadsheet and Tally Prime to organize company data and budget reports into detailed spreadsheet maintaining complete ledger details and calculate department’s profit and target goals. Completion of this task was done by managing large datasets with functions: IF, SUM, INDEX, MATCH, VLOOKUP etc. This also includes downloading detailed report of summary details and uploading them in Tally of all purchase inward and sales outward report.
Timeline
Relationship Manager
Talous Hawkions
11.2022 - Current
Customer Support Executive
Edufin
05.2022 - Current
Business Owner
van huesen
06.2019 - 03.2022
Bachelor of Commerce - HONOURS
Mahamayee Mahila Mahavidyalaya
05.2013 - 02.2015
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