Summary
Overview
Work History
Education
Skills
References
Hobbies
Personal Details
Timeline
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Santosh Kumar Behera

Banker
57, Prasanna Kumar Dutta Lane, Shibpur, Howrah

Summary

Experienced and Passionate banker with over 16 years of industry experience in Customer On-boarding & Servicing and transaction operations. Proven expertise in Retail Banking Liability Operations with an in-depth knowledge of products, process, risk mitigation & Regulatory Compliance's. Ready to join next team.

Overview

21
21
years of professional experience

Work History

RPC Head (Current Grade CM1)

ICICI Bank Ltd
Kolkata
05.2020 - Current
  • CTS Clearing Operations - Outward, CMS & Transfer Clearing (Handling 402 local & remote branches)
  • Processing of IPO & Right Issue application forms
  • Deliverable Management - Handling East Zone for Cheque Book, Debit Card, Pins & Passwords & Credit Cards. RTO management, Strike rates, Open items
  • Vendor Management - Deliverable production unit, National / Local Couriers, Centralized & Local Clearing vendor & Manpower Supply Vendor
  • Record Management - Document Retrievals & record destruction.

Team Leader - Outward Clearing

ICICI Bank Ltd
Kolkata
05.2017 - 04.2020

● Handling Outward Cheque clearing, Liasoning with Clearing Vendors.

Achievements - Opened new satellite location, Prevented Cheque Frauds (Rs 400 Crs), Cost Savings 15 Mns per month by way of cost negotiations with vendor, development in NCR application.

Zonal Audit Manager

ICICI Bank Ltd
05.2014 - 04.2017
  • Audit of 8 Currency Chests, 3 Regional processing Centre's
  • SQL & Thematic based audit & TPR
  • Liasoning with Concurrent & Internal Audit
  • Achievements - Identification of KAFs, Income Leakage (Rs 5 Mns), Pan India Audit report study for reducing repetitive and Critical errors by developing Control MIS

Zonal Project Manager

ICICI Bank Ltd
04.2010 - 05.2014
  • Key Projects handled - Productivity project on 5500 employees, Truncated AOF project for remote branches, reduction in cash holding by more than Rs 200 Crs, Cash Processing on Wheels

Team Leader & DVU

ICICI Bank Ltd
11.2006 - 04.2010
  • Worked as Team Leader in multiple dep’ts like Mailing, Deposits, Current Account Opening
  • DVU in Current & NRI Account Opening Team

Accounts Manager

Specgraph India Pvt Ltd
Kolkata
04.2002 - 10.2006

Managing Accounts, Billings, Inventories & record keeping.

Education

CA (Inter), JAIIB, B.Com

Skills

# Effective Team Leader

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References

Amit Kumar Lunia, Zonal Head, North at ICICI Bank Ltd

M - 9903973300, Email - amit.lunia@icicibank.com


Sanjay Agrawal, Zonal Head, West at ICICI Bank Ltd

M - 9831995769, Email - sanjay.agrawal@icicibank.com


Kamlesh Agarwal, working in CPU, Kolkata at HDFC Bank Ltd

M - 8420121453, Email - kamlesh.agarwal@hdfcbank.com

Hobbies

Playing Cricket, Travelling, Reading

Personal Details

Father - Late Sri Bhagirathi Behera, Ex-employee of IOCL


Elder Brother - Pravash Behera, presently working in IOCL

Timeline

RPC Head (Current Grade CM1)

ICICI Bank Ltd
05.2020 - Current

Team Leader - Outward Clearing

ICICI Bank Ltd
05.2017 - 04.2020

Zonal Audit Manager

ICICI Bank Ltd
05.2014 - 04.2017

Zonal Project Manager

ICICI Bank Ltd
04.2010 - 05.2014

Team Leader & DVU

ICICI Bank Ltd
11.2006 - 04.2010

Accounts Manager

Specgraph India Pvt Ltd
04.2002 - 10.2006

CA (Inter), JAIIB, B.Com
Santosh Kumar BeheraBanker