SANTOSH KUMAR SAHU
Gurugram
Summary
Dedicated Senior Facility Executive with over 7 years of experience in facility operations and management. Proven expertise in budget oversight, team leadership, and implementation of effective facility management initiatives. Focused on enhancing operational efficiency and driving organizational growth through strategic resource management.
Overview
10
10
years of professional experience
Work History
Assistant Manager - Facilities, GWS local FM
CBRE South Asia Pvt. Ltd
Gurugram
05.2022 - Current
- Ensured compliance with safety and functionality standards in daily facility operations.
- Spearheaded strategies to enhance operational efficiency aligned with business objectives.
- Oversaw budget forecasting for facility operations, maintaining cost-effectiveness under constraints.
- Developed policies and procedures to promote regulatory compliance and workplace safety.
- Collaborated with senior leadership to align initiatives with organizational goals and offer strategic recommendations.
- Managed vendor relationships, negotiated contracts, and monitored service levels for quality assurance.
- Coordinated travel desk operations, including bookings and visa processing per company policies.
- Processed vendor invoices promptly to ensure uninterrupted service delivery.
Senior Executive - Facility & Administration
Vantiva India Private Limited
India
10.2020 - 05.2022
- Managed administrative and facility operations, including logistics, IT, and HR support.
- Oversaw procurement, invoice processing, and travel desk functions.
- Coordinated hotel bookings and meeting room arrangements to enhance operational efficiency.
- Supervised cafeteria management alongside housekeeping and pantry services.
- Facilitated transport logistics for inbound and outbound operations.
- Provided comprehensive business support across various sectors.
- Streamlined processes for efficient service delivery within the organization.
Billing Analyst & Invoice Processing - Transport
Inter Globe Aviation Pvt. Ltd
Gurgaon
07.2019 - 10.2020
- Managed administrative facilities and transport operations across India.
- Collaborated with vendors nationwide to ensure timely invoice submissions, preventing payment delays.
- Verified vendor invoices for accuracy, including SAC codes and calculations, using monthly MIS reports.
- Maintained an accurate invoice tracker documenting payment dates and advice numbers.
- Collected No Dues Certificates from all vendors across India for record updates.
- Prepared final Good to Go outcomes for vendors, facilitating timely invoice submissions by the 10th each month.
Senior Transport Executive - Operations
American Express Limited
India
07.2018 - 07.2019
- Assisted the transport shift in charge, Assistance manager by assigning work as needed
- Maintained the transport helpdesk according to the defined process for transport operations
- Being the primary contact for transport end users, addressed their queries and providing appropriate resolutions
- Supporting the transport manager in overall transport operations, security matters, and employee transportation services
- Financial services corporation providing a range of consulting services
Logistics Consultant
Genpact India Pvt Ltd
India
09.2017 - 07.2018
- Streamlined daily administrative and logistic operations for enhanced efficiency.
- Managed service requests for client visits and pantry services to meet needs promptly.
- Monitored stock levels of housekeeping supplies, pantry items, and stationery; procured items as necessary.
Facilities Coordinator
Oracle India Pvt. Ltd
Gurgaon
07.2015 - 09.2017
- Managed front office operations, including meeting scheduling and conference room reservations.
- Coordinated guest accommodations to enhance visitor experience.
- Assisted end users with service requests, ensuring prompt resolution of needs.
- Maintained office resources to support a productive work environment.
- Oversaw administrative functions in technology corporation specializing in database software.
Education
B.Com -
Lalit Narayan Mithila University
India01.2015
I.Com -
B.S.E.B Patna
India01.2010
10th -
B.S.E.B Patna
India01.2008
Skills
- Facilities management
- Vendor negotiation
- Invoice processing
- Operations management
- Logistics coordination
- Process improvement
- Team collaboration
- Inventory management
- Customer relationship management (CRM)
- Cost reduction
- Budget assistance
- Supply chain management
- Operational efficiency
- Shipping coordination
- Vendor communication
- Material handling
- Pest control
- Building inspections
- Waste management
- Work order management
- Maintenance coordination
- Facilities maintenance
Accomplishments
- Reduced facility operating costs by 15% through strategic vendor management and budget optimization.
- Managed over 150 DHL shipments monthly, maintaining a 98% on-time delivery rate.
- Implemented new facility procedures, resulting in 20% increase in operational efficiency.
- Negotiated contracts, achieving a 10% reduction in service costs within the first year.
Timeline
Assistant Manager - Facilities, GWS local FM
CBRE South Asia Pvt. Ltd
05.2022 - Current
Senior Executive - Facility & Administration
Vantiva India Private Limited
10.2020 - 05.2022
Billing Analyst & Invoice Processing - Transport
Inter Globe Aviation Pvt. Ltd
07.2019 - 10.2020
Senior Transport Executive - Operations
American Express Limited
07.2018 - 07.2019
Logistics Consultant
Genpact India Pvt Ltd
09.2017 - 07.2018
Facilities Coordinator
Oracle India Pvt. Ltd
07.2015 - 09.2017
B.Com -
Lalit Narayan Mithila University
I.Com -
B.S.E.B Patna
10th -
B.S.E.B Patna