SANTOSH KUMAR SAMAL
Branch Sales Manager
Bhutia, Ramachandrapur, Manjuri, Bhadrak
Summary
Top-performing professional with over 12 years of progressive experience in banking and finance, seeking to take next career step in banking. Expertise in managing personal, corporate, and small business accounts. Experience in managing and resolving account issues in bank branches and accomplishment in revenue generation goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Exsposure, AXIS Bank Ltd
01.2021 - Current
- Managing Sales channel of Sarbahal branch
- Managing CASA,FD,Govt AC funding, Life Insurance ,GI and Retail asset of Branch
Personal Banker
HDFC BANK LIMITED
05.2019 - 01.2021
- Managing customer portfolio
- Greeted and interfaced with customers to facilitate daily banking transactions; provided exceptional customer service by providing exceptional banking services and addressing account and service concerns
- Cross-sold bank products and services to increase sales and revenues
- Facilitated implementation of new and revised policies and procedures throughout branch and department
- Coach team members to develop sales opportunities and refer customers to designated business partners to meet branch and individual customer service and sales goals.
Sales Manager
HDFC BANK LIMITED
10.2017 - 04.2019
- Bundling credit card with loan, Managing organizational sales by developing a business plan that covers sales revenue and expense controls
- Meeting planned sales goals
- Setting individual sales target with sales team
- Tracking sales goals and reporting results as necessary
- Overseeing the activities and performance of the sales team
- Developing sales team through motivation, counseling and product knowledge education
- Promoting the organization and products
- Understanding our ideal customers and how they relate to our products.
Senior sales officer
HDB FINANCIAL SERVICES LIMITED
11.2009 - 10.2017
- Solution of customer queries/complaints
- Accountable for monitoring and reviewing and all parameters of service quality
- Managing credit card sales of more than three branches
- Regularly in touch with customers with promotional offers
- Enhancing the value of existing accounts
- Retention of existing portfolio and cross selling of assets and third party products.
Education
Bachelor of Arts - History , Economic, Political Science, Odiya , Eng
Balimela College of Science & Technology
Balimela Malkangiri 06.2001 - 06.2004
Associate of Arts - History,Economic,Political Science,Eng,Odiya
Balimela College of Science & Technology
Balimela Malkangiri 06.1999 - 06.2001
High School Diploma -
Govt High School Balimela
Malkangiri 06.1998 - 06.1999
Skills
Sales expertise
Strength/Personality Traits
Self Confidence, Motivated, Target oriented, quick learner Optimistic outlook, Convincing ability. Good Teaching Quality, Positive slant of mind and hard working. Preference of work PERSONAL BANKING. SALES CUSTOMER SERVICE TRAINING AND MENTORING RELATIONSHIP BUILDING.
Playing Cricket , Badminton, Travelling to new place
I had played cricket tournaments for my college in District level. Am also interest to play Badminton for better relax of my body.
Traveling to new places is a passionate know about new people new food and new culture.
Additional Information
Personal Details
Father’s Name : NITYANANDA SAMAL
Date of Birth : 07/06/1984
Marital Status : Married
Sex : Male
Nationality : Indian
Declaration
I do hereby declare that all the information given above is true to the best of my knowledge.
Date: -04/04/2022
Place:- Bhadrak
SANTOSH SAMAL
Timeline
Exsposure, AXIS Bank Ltd
01.2021 - Current
Personal Banker
HDFC BANK LIMITED
05.2019 - 01.2021
Sales Manager
HDFC BANK LIMITED
10.2017 - 04.2019
Senior sales officer
HDB FINANCIAL SERVICES LIMITED
11.2009 - 10.2017
Bachelor of Arts - History , Economic, Political Science, Odiya , Eng
Balimela College of Science & Technology
06.2001 - 06.2004
Associate of Arts - History,Economic,Political Science,Eng,Odiya
Balimela College of Science & Technology
06.1999 - 06.2001
High School Diploma -
Govt High School Balimela
06.1998 - 06.1999
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