Santosh Kumar Sandha
Debt Banker
Bhubaneswar
Summary
Accomplished Debt and Relationship Manager at ICICI BANK LTD, adept in financial analysis and team management. Excelled in reducing delinquencies and enhancing customer acquisition through strategic negotiations and problem-solving. Proven track record in fostering stakeholder relationships and implementing effective debt management strategies, significantly mitigating risk of NPA.
Overview
7
7
years of professional experience
Work History
Debt Manager
ICICI BANK LTD
Bhubaneswar
06.2021 - Current
- Built strong relationships with key stakeholders, working closely with Legal team, and collection agencies to resolve outstanding debts.
- Organized training sessions for staff members on effective debt management strategies.
- Coordinated efforts between internal departments including Credit, sales, and customer service to decrease repeat delinquent customer .
Debt Manager
ICICI BANK LTD
Bangalore
08.2019 - 06.2021
- NPA Management and Loss Management
- PDM to restrict bounce %.
- Customer Service and curing of repeat bounce and delinquent customers.
Relationship Manager, Mortgage
ICICI BANK LTD
Bangalore
06.2017 - 08.2019
- Acquisition of new customers from both branch and DSA channels by providing mortgage loans.
- Offering the best suit product to customers by assessing need and risk.
- Customer screening at the beginning stage of acquisition.
- Built and maintained relationships with new and existing clients while providing proper service and cross selling.
- Closely working with Credit and DSMG for curing of delinquent customers and mitigating risk of NPA.
Education
Post Graduation Diploma In Banking - Banking
Manipal Academy of Banking And Finance
Bangalore 08.2017
B Tech - Electrical, Electronics Engineering
Hi Tech Institute of Engineering And Technology
Bhubaneswar 08.2015
Skills
Financial Analysis
Timeline
Debt Manager
ICICI BANK LTD
06.2021 - Current
Debt Manager
ICICI BANK LTD
08.2019 - 06.2021
Relationship Manager, Mortgage
ICICI BANK LTD
06.2017 - 08.2019
Post Graduation Diploma In Banking - Banking
Manipal Academy of Banking And Finance
B Tech - Electrical, Electronics Engineering
Hi Tech Institute of Engineering And Technology
Similar Profiles
Edison Ravi KoilpillaiEdison Ravi Koilpillai
IT Technical Sourcer Recruiter at Skillmine Technology Consulting Pvt Limited, ICICI Bank, ICICI Securities, ICICI PrudentialIT Technical Sourcer Recruiter at Skillmine Technology Consulting Pvt Limited, ICICI Bank, ICICI Securities, ICICI Prudential
SUBHANKIT SURANASUBHANKIT SURANA
Wealth Relationship Manager at ICICI BANK LTDWealth Relationship Manager at ICICI BANK LTD
Divyendu KashyapDivyendu Kashyap
Regional Head Sales at ICICI Bank LtdRegional Head Sales at ICICI Bank Ltd
Swati KumariSwati Kumari
Relationship Manager at ICICI BANK LTDRelationship Manager at ICICI BANK LTD
SHAKTIPRASAD MISHRASHAKTIPRASAD MISHRA
Project Associate-I at BRIC-Institute of Life SciencesProject Associate-I at BRIC-Institute of Life Sciences