Santosh Kumar Yadav

• Collaborated with business and functional leaders to develop and improve crisis management plans.
• Assisted business units and local management teams in implementing and upholding security management systems throughout the region.
• Conducted investigations into loss events, ethics, compliance issues, and other incidents in partnership with local employees and managers.
• Evaluated security risks to regional assets, delivering prompt reports to management, business units, and the corporate office.
• Orchestrated regional crisis management support and operations.
• Verified that all parties were fulfilling contractual duties and achieving customer satisfaction.
• Maintained proper security staffing and resource allocation within the West Area of Responsibility.
• Ensured that Global Audits and TAPA Certifications were completed on schedule.

• Key Result Areas include:
  - Managing general administrative tasks, supervising housekeeping, security, cafeteria, and overseeing repair and maintenance operations.
  - Providing facility and property management services, leading system upgrades, preparing MIS for management reviews, verifying and approving vendor invoices for payment, and handling contract negotiations and management.
  - Ensuring adherence to municipal, labor laws, and other regulatory compliances, managing the administrative team and stakeholders.
  - Developing operational strategies and administrative SOPs based on existing processes; coordinating with officials for seamless daily operations; directing and budgeting administrative expenses with a focus on reducing operational costs.
  - Working with management to devise annual business plans and budgets, conducting periodic reviews, setting business objectives, and formulating both short-term and long-term budgets to achieve business targets.
  - Implementing proactive measures for business continuity in crisis situations, establishing plans for unexpected events, and lessening the impact of adverse occurrences.
  - Negotiating with vendors, overseeing contracts to secure timely material procurement on advantageous terms.
  - Preparing MIS for management reviews, validating and approving vendor invoices for payments, budgeting, and tracking various cost components.
  - Overseeing daily operational risk management tasks, including risk and controls assessments, incident reporting and analysis, scenario planning, and AI-based CCTV system management.
  - Organizing and managing programs, events, conferences, weekly business meetings, company gatherings, and project-related events.
  - Supervising mobility and communication resources such as landlines and mobile connections.
  - Managing travel and transportation arrangements for business operations.
  - Investigating and endorsing optimal practices.
• Highlights:
  
  - Successfully navigated the security function through significant operational changes and budgetary limitations.
  - Realized cost savings of approximately 50-60 lakhs through Energy Management and Utility Savings initiatives.
  - Developed an ERP system and instituted comprehensive Risk Analysis and Vulnerability Assessment programs addressing all audit points and functions.
  

• Managed projects, audits, and TAPA certification for warehouses.
• Led BCM training and implementation.
• Conducted fraud investigations, crisis management, and emergency response during internal/external disasters.
• Liaison and government affairs were handled effectively.
• During the pandemic, ensured approvals from government authorities were in place for the smooth running of warehouse operations and overall SCM.
• Local issues related to business disruption were coordinated promptly to ensure smooth business continuity.
• Supported all ongoing audits and certification programs.
• Project management for all upcoming ware houses and emergency preparedness.

Highlights:
- Oversaw hospital facility operations and continuously updated security policies, standards, guidelines, and procedures to maintain security and safety protocols; led various medical projects.
- Performed security, safety, fraud investigations, and fire risk assessments, evaluated the condition of security equipment, and provided senior management with a summary of necessary improvements; managed security planning and coverage for major events.
- Contributed to timely audits and NABH accreditation.
- Coordinated crisis management and emergency preparedness for all operational activities.
- Managed costs effectively during events and peak occupancy periods.
- Engaged in liaison with government affairs.
- Supervised the management of transportation services.
- Handled events and blood camps.
- Coordinated and supported the trustee office and residents.
- Facilitated the movement of blood and organs from relevant sources during emergencies and on short notice.

Highlights:
- Organized and led events and shoots for Zee TV and &TV serials; coordinated with national-level football matches – I-League matches for Mumbai Football Club. Provided facility services and managed new projects for upcoming channels.
- Established a Digital Datacenter with the IT project team across all metro offices, and managed Security & Safety Profiles for PAN India offices.
- Conducted Risk Assessment for Regional, Branch offices, Guest Houses, and studios.
- Managed overall administration, including facility management, property rationalization, vendor management, budgeting, fleet management, transportation, expatriate management, travel management, MICE, and team management.
- Analyzed the security needs of the organization and led security management initiatives to protect assets, information, and manpower.
- Supervised the development of new facilities according to business requirements and led cost-saving and improvement initiatives.
- Managed infrastructure development, which included daily administration, maintenance of premises, and AMCs of assets. Oversaw the entire IT Robotic server project, HVAC, elevators, fire alarm systems, firefighting systems, water supply, etc.
- Ensured that all engineering and maintenance activities/systems met the set standards for efficiency and productivity.
- Made significant contributions to growth by establishing offices with a proven record of enhancing organizational scalability, efficiency, and growth.
- Distinguished as a major representative in the Company’s Executive Committee for:
- Supporting and coordinating Environment Management, CSR, and E-Waste Regulation committee.
- Supporting events and licensing for the Chairman's office and high-profile shows and live events.
- Providing project management support and coordination.
- Investigating frauds and theft cases.