To create a niche for myself in the field I have chosen to work and come out successfully in any demanding situation. I would like to be a part of the team of professionals working towards common goal thereby furthering both the organization and my personal growth. Seeking a challenging position to put forth my knowledge, skills and abilities in the industry that offers fruitful and professional growth while being resourceful, innovative and flexible. CORE COMPETENCIES: Content Development, Content Marketing, Content Strategy, Proofreading, social media posting, conducting interviews, Blog writing, News compilation
Work History
Social Media Executive
Design Shore Technologies
Bangalore
06.2022 - Current
Analyzed and reported social media and online marketing campaign results.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Increased customer engagement through social media.
Designed and implemented social media strategies to align with business goals.
Developed and implemented tracking systems to measure results of posts and campaigns.
Drove cross-functional collaboration with focus on quality service delivery.
Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Associate Content writer
International Business Magazine and World
11.2020 - Current
Wrote unique content for businesses within the legal, finance, health care, energy, real estate, public sector, education, and human resources industries
Worked with a team of writers and content marketing strategists to create copy that promoted clients SEO, sales,
Edited and proofread content to ensure proper grammar, quality, and consistency
Coordinated with subject matter experts for interviews and topic generation
Conducted interview for emerging start-up (Ansys)
Wrote content for a website that covers news of the emerging technologies and Businesses, Finance and Banking
Over the course of this position, I learned a lot of random information as well as how to create easy to read content that is search engine and people friendly
Converting Client Transcript into articles
Generating Traffic on Instagram, Linked In, Twitter, brand promotion as well as generating leads for the marketing team
Revenue generation through content, social media and other media sources
Implementation of various strategies to promote budding start-ups, brands and Global Clients
Conducting Plagiarism check on contents using various methods and tools, promoting high quality contents which help us to drive more traffic to the website
Online Certification Instagram marketing Fundamentals and digital marketing
Technical Support Associate
Amazon
03.2005 - 08.2020
Handle calls and emails simultaneously reaching daily target of 40, even during high call volume
Email support for customers with a target of 60 per day
Do daily follow-ups with focus on giving quick resolution and delight experience to end user
Being a good team player with focus on reaching team targets and deadlines, doing follow-up of open cases of team members and training the new joiners in work
Co-ordinate with internal team through mail efficiently.
Senior desktop support associate
Concentrix
07.2015 - 04.2017
Lenovo process)
Key Deliverables:
Handle calls and emails simultaneously reaching daily target of 25, even during high call volume
Email support for customers with a target of 60 per day
Do daily follow-ups with focus on giving quick resolution and delight experience to end user
Being a good team player with focus on reaching team targets and deadlines, doing follow-up of open cases of team members and training the new joiners in work
Co-ordinate with internal team through mail efficiently.