Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

SANTU BANERJEE

SALES & MARKETING
Kolkata
SANTU BANERJEE

Summary

Dynamic sales leader with a proven track record at B.M.A, enhancing team performance and client satisfaction through expert relationship building and strategic sales management. Excelled in public speaking and customer engagement, driving significant business development. Skilled in mentoring teams for peak performance, embodying teamwork and collaboration without exceeding a 55-word limit.

Overview

15
years of professional experience
3
Languages

Work History

B.M.A

F.A
01.2010 - 01.2011

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Saini Hyundai

Sales Consultant
01.2011 - 07.2014

Job overview

  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Pinnacle Honda

Sales Consultant
08.2014 - 12.2016

Job overview

  • Maintained contact with existing customers through meeting, emails and by phone
  • Advised customers regarding payment options; loans and leasing banking terms
  • Negotiated delivery and price variations
  • Updated management daily; records of sales and orders - Tracked progress of existing orders by contacting or liaising with suppliers
  • Effectively took care of relevant paperwork
  • Kept track of quantities of cars on display
  • Maintained familiarity with used cars and stayed updated regarding competitor's products


Osl MotoCorp Pvt Ltd (NEXA)

Sales Consultant
01.2017 - 11.2023

Job overview

  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Responded to telephone and in-person requests for information.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Bhandari Automobile Pvt Ltd

Senior Relationship Manager
12.2023 - Current

Job overview


  • Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
  • Collaborated with internal teams to deliver comprehensive services, maximizing client satisfaction and loyalty.
  • Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Education

Mrinalini Dutta Mahabidyapith
Kolkata, India

Bachelor of Arts from Arts
04.2001

Skills

Sales management

Timeline

Senior Relationship Manager

Bhandari Automobile Pvt Ltd
12.2023 - Current

Sales Consultant

Osl MotoCorp Pvt Ltd (NEXA)
01.2017 - 11.2023

Sales Consultant

Pinnacle Honda
08.2014 - 12.2016

Sales Consultant

Saini Hyundai
01.2011 - 07.2014

F.A

B.M.A
01.2010 - 01.2011

Mrinalini Dutta Mahabidyapith

Bachelor of Arts from Arts
04.2001
SANTU BANERJEESALES & MARKETING