Results-driven and technically proficient IT Administrator with over 4.5 years of experience in managing and maintaining IT infrastructure, network systems, hardware, and software across diverse enterprise environments. Skilled in Windows Server Administration, Active Directory, DNS/DHCP, Office 365, LAN/WAN troubleshooting, and endpoint security. Proficient in system backups, patch management, firewall configuration, user support, and incident resolution. Adept at implementing IT policies, ensuring network uptime, and managing IT assets in compliance with organizational standards. Strong communicator with the ability to work under pressure, and deliver efficient technical support to end-users and teams.
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