Sanu George
Pune
Summary
Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
5
5
years of professional experience
Work History
Operations Manager (RADIOLOGY)
Grant Medical Foundation India
Pune
07.2021 - Current
- Skillfully oversee a busy quality complaint department that sees over a lakh people a year
- Creating 25 key business opportunities annually and overseeing a group of 10 consultants and 103 front-desk, technical, nursing, and associated staff members
- Serving as the single point of contact for all matters pertaining to operations and administration
- Streamlined processes for monitoring patient satisfaction, results, and quality indicators in relation to NABH
- Create work schedules and delegate tasks to employees
- Coordinate with other departments that work together to guarantee seamless operation, such as purchasing, billing, IT, and bio-medical
- Assure optimal use of personnel and equipment
- Gained expertise in internal auditing, made an extensive checklist was created for quality assurance in accordance with NABH Standards for hospitals in order to maintain the highest quality maintaining department
- Being able to communicate effectively organization's top level management
- Shorter turnaround times for services across all modalities
- The revenue grew by10%
- Keep an eye on and evaluate the parameters and performance indicators of the departments
- Prepare monthly and annual business reports, as well as analyze business growth for upper management
- Verify adherence to legal requirements and specifications (PCPNDT, AERB)
Administration executive
Star Imaging and Research Centre
Pune
01.2019 - 01.2021
- Oversaw operations in compliance with financial specifications
- Worked together to create outcomes statistics with the Quality Team
- Placed orders for all necessary pharmacy supplies and monitored stock levels
- Performed in-depth medical history interviews with patients
- Enhanced clinical and case management, as well as suggested strategies to enhance safety and health initiatives
- Being the one point of contact for the staff for their grievance
- Prepared SOPS to maintain proper road map for modalities and its working
- Conducted safety adherence audit as well as classes for staff for NABH audits
- Conducted mock drills for sudden emergencies in working culture.
Education
MBA - Hospital Administration And Management
D Y PATIL UNIVERSITY
PUNE06-2021
Bachelor of Science - Imaging Sciences
BACHELORS IN HEALTH SCIENCES
PUNE06-2019
Skills
- Program Administration
- Workflow Optimization
- Business Planning
- P&L Management
- Performance monitoring
- Business Development
- Organizational Management
- Management
- Problem-Solving
- Customer Service
- Strategic Planning
- Revenue Generation
- Business and Operations Management
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Marathi
Advanced (C1)
C1
Affiliations
- Athlete
- Explorer
- Health and Fitness
- Cooking
Timeline
Operations Manager (RADIOLOGY)
Grant Medical Foundation India
07.2021 - Current
Administration executive
Star Imaging and Research Centre
01.2019 - 01.2021
MBA - Hospital Administration And Management
D Y PATIL UNIVERSITY
Bachelor of Science - Imaging Sciences
BACHELORS IN HEALTH SCIENCES
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