Sephali Gupta
Ramanujganj
Summary
Dedicated and detail-oriented banking professional with strong customer service, operations, and relationship management skills. Seeking to leverage my experience in the banking sector to contribute effectively to organizational growth while continuously enhancing my professional capabilities.
Overview
2
2
years of professional experience
Work History
Branch Relationship Officer
Axis Bank
Ramanujganj
06.2023 - 09.2025
- To make sure that services are being seamlessly delivered to the clients of an organization.
- Incharge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets etc.
- Worked and collaborated with team members to efficiently complete projects and tasks.
- Worked with various teams and coordinated on different projects.
- To follow instructions of Education department toward camping for Students Account opening.
- To support of learning every customer toward digital banking.
- To done cash remittace on time to time for CRL maintain.
- For Revenue Generate Life insurance /General Insurance & Health Insurance.
- Responsible for Cash and Customer transactions at the Teller counters.
- Supervising all Non-Cash transactions like DD/MC, fund transfer etc.
- Responsible for monitoring business, compliance and operations.
- Responsible for taking decisions that are cost effective and generate revenue.
- Ensure all customer complaints and issues are resolved maintaining high service standards.
Education
M.com -
Govt. larang sai PG college
Ramanuj ganj01.2022
B.com -
Govt. lagarang sai PG collage
Ramanuj Ganj01.2019
12th -
Saraswati Shishu Mandir
Ramanuj ganj01.2016
10th -
Saraswati Shishu Mandir
Ramanuj Ganj01.2014
Skills
- Customer Relationship
- Critical thinking
- Leadership
- Time Management
- Communication
- Computer Proficiency
- Creativity
- Decision-making
- Attention to Detail
Accomplishments
Two Times R & R, Achievement Name
Declaration
I hereby declare that the above-mentioned information is true and correct to the best of my knowledge and belief.
Date: 11 Jan 2026
Place: Daltonganj
Signature:
Shephali Gupta
Timeline
Branch Relationship Officer
Axis Bank
06.2023 - 09.2025
M.com -
Govt. larang sai PG college
B.com -
Govt. lagarang sai PG collage
12th -
Saraswati Shishu Mandir
10th -
Saraswati Shishu Mandir