SANYA BRAR
Certified Dentist And Hospital Administrator
Summary
Certified Dentist and Hospital Administrator versed in Medical administrative office management, related regulatory guidelines and ethical medical practices. Skilful coordinator of staff, resources and daily operations with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
9
9
years of professional experience
14
14
years of post-secondary education
Work History
Administrative Head
Shamsher Singh Healthcare
Khanna
01.2016 - Current
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve the overall effectiveness of personnel and operations.
- Reviewed information, created models and contributed to the decision-making process by forecasting trends.
- Learned how to establish rapport with patients and maintain a healthy, sufficing and long-lasting doctor-patient relationship
- Supported, educated & answered queries visiting patients had about the coronavirus pandemic and its vaccination.
- Planned and coordinated administrative procedures and systems to devise ways to streamline the processes
- Collaborated with accounting and management teams to set budgets, monitor spending and process payroll
- Verify patient’s insurance eligibility, applicable benefits and reimbursements, and process referrals for the clinic
- Perform operations in compliance with NABH regulations by developing and directing effective internal systems.
- Supervised clerical and administrative personnel by communicating job expectations, appraising job results and disciplining employees.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Developed and executed marketing programs, increasing company exposure, customer traffic and sales.
- Planned and scheduled office meetings, conferences, interviews, orientations and training sessions.
- Created budget plans to find ways to reduce costs and monitor the flow of money.
- Negotiated with external suppliers and vendors to secure the best service deals.
- Collaborated with accounting and management teams to set budgets, monitor spending and process payroll.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Created and updated records and files to maintain document compliance.
Management Trainee
Fortis Hospital
Mohali
01.2015 - 01.2016
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts
- Regulated service delivery to keep operations efficient and in line with budget requirements
- Assisted established management staff with operational oversight, business development and process improvement strategies
- Ensured timely correspondence of schedules, follow-ups & lab work among clinician, office & patient
- Provided immediate assistance and counselling to patients from diverse behavioral health backgrounds.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth hospital operations.
Medical Intern
Fortis Hospital
Mohali
01.2014 - 01.2015
- Built a strong foundation in medical practice by contributing to different areas of patient care and administrative practice
- Completed daily rounds to check on patients and identify any reasons for concern
- Reviewed clinical cases to gain additional understanding of disease aetiology and progression
- Applied classroom learning by directly caring for patients with acute concerns and chronic conditions
- Wrote detailed and professional progress notes for each patient, outlining notable events and examinations findings.
- Shadowed emergency medical services team in emergency room setting and during field response.
Education
BDS -
Gian Sagar Dental College
04.2010 - 03.2022
MBA(HEALTHCARE) -
Chitkara University
04.2014 - 03.2016
Skills
Database coordination
Administrative management
New employee orientations
Business operations knowledge
Privacy compliance
Protocol oversight
Analytical and Critical Thinking
Community Service
- Organised a free cataract camp for the underserved every two months in the capacity of Head, Dr. Shamsher Singh Charitable Trust, Khanna, Punjab.
- Arranged Sponsorships of free Intra Ocular Lens, Medicines & eye drops from companies like Alcon and Novartis for free distribution.
- Worked as a volunteer in Patiala school for Deaf and blind; set up medical camps for them; Introduced various braille games.
- Organised and executed an awareness campaign during the COVID crisis in the remote areas of Punjab; educated the front
liners and citizens on hygiene and sanitisation practices; distributed free medicine and protective equipment and set up remote health care centres. - Organised and conducted training and knowledge sessions for ground staff in government hospitals and medical facilities on biomedical waste management and safety protocol for the staff involved in the process.
- Organised and supervised counselling camps for relatives of patients with chronic medical conditions. Also, provided psychological support to patients with a prolonged history of medical admission.
Entrepreneurial initiative
Director- Gojojo Infotech Pvt ltd.
My brainchild, an IT startup firm, Gojojo provides software solutions to leading such hospitals such ass Dr. Shamsher Singh Healthcare and Giani Lal Singh Memorial hospital.
In phase 2 of portfolio expansion, the company has entered e-commerce segment of electronic products
Timeline
Administrative Head
Shamsher Singh Healthcare
01.2016 - Current
Management Trainee
Fortis Hospital
01.2015 - 01.2016
MBA(HEALTHCARE) -
Chitkara University
04.2014 - 03.2016
Medical Intern
Fortis Hospital
01.2014 - 01.2015
BDS -
Gian Sagar Dental College
04.2010 - 03.2022