Sanyam Khera

Strategic Growth & SaaS Expansion

• Designed and executed growth strategies to optimize financial performance, drive SaaS adoption, and elevate customer satisfaction.
• Built and sustained strategic partnerships with enterprise clients, strengthening platform adoption and long-term retention.
• Partnered with clients to identify travel management needs, translating insights into SaaS product enhancements that improved UX and boosted satisfaction scores.
• Drove revenue growth by implementing strategies to maximize customer lifetime value and expand recurring streams.
• Conducted market analysis and competitive benchmarking to align go-to-market plans with industry trends.

Operational Excellence & Leadership

• Managed end-to-end contract lifecycle in collaboration with legal and risk teams to ensure compliance and value realization.
• Managed and scaled the Inside Sales team, driving structured sales processes, performance monitoring, and consistent pipeline growth.
• Implemented revenue control strategies by tracking KPIs, optimizing pricing models, and ensuring alignment with financial targets.

Performance Monitoring & Insights

• Analyzed trends and prepared growth reports to guide next steps and optimize prospect conversion.
• Partnered with cross-functional teams to deliver strategic initiatives aligned with corporate objectives.

Client Success & SaaS Enablement

• Facilitated seamless client onboarding by aligning pre and post-sales efforts, ensuring rapid adoption of the SaaS platform.
• Translated client challenges into actionable product enhancements, strengthening SaaS integration, boosting user satisfaction, and driving retention.
• Enabled product integrations with Expense Management systems and HRMS platforms, enhancing automation, compliance, and end-to-end process efficiency.
• Supervised day-to-day operations to meet performance, quality and service expectations.

• Advertisement Sales & Monetization: Drove platform monetization through innovative ad sales strategies, including TV inventory optimization, cross-platform campaigns, and targeted media packages, ensuring maximum ROI for advertisers.
• Enterprise Account Management: Successfully managed marquee accounts such as Maruti Suzuki, Renault, Voltas, Hyundai, Tata, and others, delivering tailored ad solutions that strengthened partnerships and expanded revenue streams.
• Revenue Control & Financial Oversight: Implemented structured revenue control mechanisms by tracking ad performance, optimizing pricing models, and ensuring projects stayed within financial targets and budgets.
• Product Integration & Solution Optimization: Partnered with product teams to integrate ad solutions seamlessly within the platform, leveraging Salesforce for campaign tracking and sales strategy execution.
• Sales Strategy & Performance Enhancement: Enhanced sales team performance by refining go-to-market strategies, leveraging data insights from Salesforce, and implementing scalable techniques to exceed ad sales targets.

• Leadership & Performance Management: Directed sales operations with a focus on KPI setting, performance coaching, and team motivation, resulting in sustained high morale and productivity across teams.
• Leadership & Performance Management: Directed sales operations with a focus on KPI setting, performance coaching, and team motivation, resulting in sustained high morale and productivity across teams.
• Product Launch & Market Expansion: Successfully launched Airtel Black in the NCR region, driving adoption and penetration across residential and commercial markets.
• Sales Excellence: Recognized as a Top Performer at the pan-India level for two consecutive years, consistently surpassing revenue and market share objectives.
• Product Portfolio Management: Drove revenue and market penetration for multiple product lines including DSL/Broadband, FTTH, and Postpaid services, strengthening Airtel’s footprint in both B2C and B2B segments.
• CRM & Data-Driven Sales: Leveraged CRM tools (Salesforce) for pipeline management, customer lifecycle tracking, and strategic decision-making, improving conversion rates and retention.
• Financial Planning & Revenue Control: Prepared accurate forecasts and exercised area budget control to align operational costs with revenue targets.
• Business KPIs & High-Value Growth: Drove key business KPIs including high-value customer acquisition, high-speed broadband penetration, and infrastructure development, ensuring sustained growth and market leadership.

• Drove merchant acquisition, onboarding, and training, ensuring adoption of the Merchant Dashboard and platform features.
• Merchant Growth & Product Enhancement: Led the development and enhancement of the Merchant Dashboard, enabling improved product adoption, advertisement selling, and revenue monetization for merchants.
• Lead product enhancement initiatives, aligning client feedback with dashboard development and revenue monetization.
• Oversaw sales forecasting, goal-setting, and performance reporting to consistently achieve revenue targets.
• Advertisement Sales & Monetization: Drove platform monetization through innovative advertisement sales strategies, aligning merchant objectives with campaign opportunities for measurable business impact.
• Strategic Propositions & Market Positioning: Established customer value propositions across short-, mid-, and long-term horizons, delivering strategic growth roadmaps and securing competitive market positioning.