Sanyam Sharma
Ghaziabad
Summary
Security Analyst with expertise in developing security policies and conducting risk assessments at Tech Mahindra. Proven ability to build and motivate teams to enhance data protection standards. Certified ISO 27001 lead auditor with skills in Azure administration. Committed to ensuring compliance with data privacy regulations and driving continuous improvement initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Analyst
Tech Mahindra
Noida
06.2024 - Current
- Developed and implemented comprehensive security policies to enhance data protection.
- Evaluated third-party vendors for adherence to data protection standards.
- Conducted risk assessments on systems, applications, and networks to identify vulnerabilities.
- Provided guidance on best practices and controls regarding data privacy issues.
- Coordinated with external auditors during annual reviews of organizational processes.
- Created training materials to increase staff awareness of data protection policies.
- Researched latest security threats through blogs and online publications.
- Managed data subject access requests to ensure compliance.
Team Leader
TECH MAHINDRA
09.2020 - 06.2024
- Developed extensive project management skills through oversight of two processes.
- Mentored junior team members to strengthen skills and improve collaboration.
- Identified training requirements and detailed steps taken for implementation.
- Managed attendance to ensure optimal workforce availability.
- Provided floor support to enhance operational efficiency during peak hours.
Team Leader
KARVY DIGI CONNECT
10.2019 - 09.2020
- Handling the team of 15 to 25 executives who are responsible for answering calls as coming for queries per given guidelines.
- Perform the tasks of monitoring, organizing, and coaching the team daily.
- Cascading and providing training of new process/ updates to the team members.
- Sample auditing for reduction of errors and repeat calls.
- Monitoring the Shrinkage/Adherence/login hours (all KPI's).
- Coaching and Training - Team Members need constant coaching, monitoring and training to enhance their skill set, product knowledge and customer service capabilities.
- Consistent follow up with the cross-functional departments for the smooth running of the process.
Customer representative
KARVY DIGI CONNECT
08.2018 - 10.2019
- Resolved customer inquiries and provided comprehensive product information.
- Managed customer complaints through effective communication and problem-solving techniques.
- Contributed innovative ideas for process enhancements within the team.
- Addressed customer issues promptly to ensure satisfaction.
Production Line Engineer
XALTA FOOD AND BEVERAGES PVT.LTD
01.2016 - 12.2017
- Interaction and discussions with clients for finalization of designs at various stages.
- Correspondence with Client / Consultant to resolve Technical and commercial issues related to the projects.
- Daily maintenance for blow Moulding, Filler, labeller and shrink wrap.
- Smooth functioning of the plant, resolving breakdowns and maintenance.
- Effectively by managing priorities Identify scope for continual improvement in 5s.
- Commissioning of new plant having three lines in which one is Juice line and two CSD lines.
- Preparation of work schedule for the month.
Education
BACHELOR OF TECHNOLOGY - Mechanical Engineering
SUBHARTI UNIVERSITY
Meerut01.2015
Skills
- Team building
- Decisiveness
- Motivation
- Data protection standards
- Security risk assessment
- Security policy development
- Data privacy regulations
Languages
- English
- Hindi
Certification
- Microsoft Azure Administrator
- ISO 27001 lead auditor
Timeline
Security Analyst
Tech Mahindra
06.2024 - Current
Team Leader
TECH MAHINDRA
09.2020 - 06.2024
Team Leader
KARVY DIGI CONNECT
10.2019 - 09.2020
Customer representative
KARVY DIGI CONNECT
08.2018 - 10.2019
Production Line Engineer
XALTA FOOD AND BEVERAGES PVT.LTD
01.2016 - 12.2017
BACHELOR OF TECHNOLOGY - Mechanical Engineering
SUBHARTI UNIVERSITY
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