ASHWINI MISAL
PUNE
Summary
Experienced Patient Care Coordinator providing comprehensive support throughout the IVF journey. Manages appointment scheduling, clinical documentation, and billing, enhancing patient experience. Collaborates with healthcare teams to improve care and address inquiries. Background in event management includes logistics coordination and budget development, fostering community engagement. Skilled in patient advocacy and communication, dedicated to serving diverse populations with social, mental health, and medical needs.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Patient Care Coordinator (PCC) – IVF Centre | 2023
CRYSTA IVF
PUNE, INDIA
03.2023 - Current
Coordinated with doctors, nurses, embryologists, and support staff during appointments.
Coordinated comprehensive patient care and scheduled treatments to ensure seamless daily operations.
Managed patient registration, coordinated billing, and conducted follow-ups to enhance patient experience.
Provided compassionate patient support and resolved questions efficiently.
Maintained confidential patient records and processed clinical documentation accurately.
BTL EXICUTIVE
STRESSLESS MEDIA
PUNE , INDIA
03.2021 - 01.2023
Coordinated vendor logistics, venue setup, and client communication, ensuring seamless event execution.
Managed on-site operations, handled guest check-in, and resolved day-of-day issues.
Executed corporate promotional and society events, enhancing community engagement.
Oversaw schedules and checked key details to deliver successful events on time.
Compiled budgets and produced reports, streamlining event documentation for future reference.
Education
PIIDM - DIGITAL MARKETING
01-2023
Bachelor of Science -
Savitribai Phule Pune University
Pune, IN-MHMaster of Business Administration - MBA - MARKETING
Dy Patil University
Pune, IN-MHSkills
- Care coordination
- Appointment scheduling
- Medical record management
- Billing coordination
- Clinical documentation
- Patient interaction
- Compassionate support
- Patient confidentiality
- Health data management
- Data entry and reporting
- Insurance practices
- Service excellence
- Multitasking ability
- Time management
- Organisational skills
- Project management
- Decision-making
- Team collaboration
- Relationship management
- Team leadership
- Care planning
- Multi-agency working
- Mental health awareness
- Conflict resolution
- Active listening
- Communication skills
- Relationship building
- Computer literacy
- Risk management
- Self-motivation
- Strategic thinking
Languages
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Interests
Exploring Marketing & Advertising Trends
Networking & Building Professional Relationships
Developing Creative Campaign Ideas
Exploring Social Media & Digital Marketing
Planning & Organizing Events
Timeline
Patient Care Coordinator (PCC) – IVF Centre | 2023
CRYSTA IVF
03.2023 - Current
BTL EXICUTIVE
STRESSLESS MEDIA
03.2021 - 01.2023
PIIDM - DIGITAL MARKETING
Bachelor of Science -
Savitribai Phule Pune University
Master of Business Administration - MBA - MARKETING
Dy Patil University