Saphron Skaggs
Charlestown,IN
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ICQA Assistant Manager
Amazon
12.2020 - Current
- Manage over 100 associates by leading day to day activities.
- Provide daily direction and communication to employees in a timely, efficient, and knowledgeable manner.
- Elevate any errors, delays, performance, or quality concerns to Operations in a timely manner
- Engage associates with positive/negative feedback
- Labor track associates
- Account for all materials and supplies in the building.
- Set permissions for indirect
- Coach and monitor team members in maintaining a safe work environment for all members.
- Calculate and preform daily audits and assign tasks to associates
- Great at multitasking
- Proficient in Microsoft, Excel, PowerPoint
- Great with customer service to help resolve warehouse related issues.
- Perform daily and weekly audits
Work Force Staffing- RECRUITING
Amazon
09.2020 - 12.2020
- Greet candidates in a proper manner
- Process candidates with the hiring process
- Answer any questions the candidate may have
- Guide the proper drug testing method for candidate
- Help any potential candidate with application
- Know how to handle unhappy candidates and help them as best to my knowledge
- Excellent with dual computers
- Great with Microsoft, Excel, Word, and Amazon system to better help the candidate
- Excellent with multitasking
- Great with time limit task
Warehouse Associate
Amazon
09.2016 - 09.2020
- I was a picker, stower, and receive/dock.
- I picked correct items that matched the RF scanner.
- Performed a six-sided check to make sure items where not damaged.
- I stowed items into correct size bins.
- Brought any items with problems to a problem solver.
- Pallet Jack trained.
- TDR trained.
- Brought products into the building.
- Built totes onto uboats so that it can be stowed.
Education
Bachelor's degree - Business Administration
Southern New Hampshire University
Manchester, NH03.2025
Bachelor's degree - Finance
Southern New Hampshire University
Manchester, NH03.2025
Certification - EDDA- Expand Duties Dental Assistant
Caris college
Jeffersonville, IN05.2019
High school diploma - undefined
Da Vinci Institute
Jackson, MI05.2011
Skills
- Sales
- Operations management
- Microsoft Word
- Management
- Customer service
- Microsoft Excel
- Leadership
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff management
- Recruiting and interviewing
Certification
- AED Certification December 2024 to December 2026
- CPR Certification December 2024 to December 2026
- Driver's License
Timeline
ICQA Assistant Manager
Amazon
12.2020 - Current
Work Force Staffing- RECRUITING
Amazon
09.2020 - 12.2020
Warehouse Associate
Amazon
09.2016 - 09.2020
Certification - EDDA- Expand Duties Dental Assistant
Caris college
High school diploma - undefined
Da Vinci Institute
Bachelor's degree - Business Administration
Southern New Hampshire University
Bachelor's degree - Finance
Southern New Hampshire University
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