Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sapna Koduri

Associate Director
Bengaluru

Summary

Highly organized and self-motivated professional with strong experience in project management, team development, and process improvement. Proven ability to design and implement strategies that enhance efficiency, performance, and overall business outcomes. A dynamic technology leader with hands-on experience in end-to-end product development , actively building and enhancing applications using Java 8 . Passionate about driving business growth while fostering a collaborative and positive work environment.

Overview

16
16
years of professional experience
7
7
Certifications

Work History

Associate Director, Technology

Phaedon
03.2024 - Current
  • The Tally Loyalty Program is an integrated loyalty management solution developed by Phaedon that helps businesses effectively manage and optimize their customer loyalty initiatives. It's designed to be flexible, scalable, and user-friendly for both program administrators and members. The commercial marketing and loyalty group that was formerly part of ICF Next is now an independent agency.
  • Worked on multiple client projects involving end-to-end design, development, and deployment of enterprise applications.
  • Developed core backend components using Java 8, following object-oriented and functional programming best practices.
  • Implemented event-driven architectures using Apache Kafka for high-throughput, fault-tolerant data processing.
  • Built and maintained batch processing pipelines using Spring Batch to handle large-scale data workloads.
  • Integrated Elasticsearch for fast search, indexing, and analytics across structured and unstructured data.
  • Used Groovy expressions for dynamic business rule evaluation and configuration-driven logic.
  • Deployed and monitored applications in containerized environments, improving scalability and reliability.
  • Performed log monitoring and troubleshooting using Splunk Cloud and Kibana.

Senior Manager

Phaedon
09.2023 - 03.2024
  • Led cross-functional teams to develop strategic initiatives, and drive operational excellence.
  • Managed resource allocation and project timelines to ensure efficient workflow execution.
  • Collaborated with stakeholders to align business objectives with organizational goals.
  • Delivered technical expertise within the scrum team for India, enhancing core product development.
  • Implemented and developed operational standards, policies and procedures.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.

Senior Manager - Software Development

ICF Next
06.2021 - 09.2023
  • Provided technical expertise within a Scrum team for the India team, contributing to core product development.
  • Oversaw project timelines and resource allocation for multiple initiatives.
  • Managed teams across India, overseeing procurement, HR, business continuity, and recruitment activities.

Senior Manager and Account Lead

ANZ
06.2019 - 06.2021
  • Working as an Infosys people manager for various technology areas in ANZ.
  • Interacted with client stakeholders to identify process optimization needs, define managed services scope, develop transition plans, assess team performance, and address new talent requirements.
  • Actively manages the budgeting and invoicing process for the team.
  • Working with client stakeholders and the team on the automation scope and improvement process.
  • Reported to the client and Infosys leadership on training needs and project management activities, facilitating informed decision-making.
  • Collaborated with operations management teams to standardize the work orders and statements of work.
  • Participated in recruitment drives for lateral and fresh talent at the account level, developing training plans aligned with client requirements.
  • ANZ is one of Australia's leading banks. It focuses on delivering enterprise solutions that make the right data accessible to our people and customers through tools and channels to drive faster, and more informed decision-making.
  • Technologies Involved: DataStage, Teradata, MDM, microservices, GCP, PL/SQL.

Senior Technical Project Manager

Infosys Technologies
10.2018 - 05.2019
  • Managed requirement analysis, design, development, testing, and deployment activities to ensure project alignment with client needs.
  • Facilitated client presentations and engaged with key stakeholders to align project deliverables with expectations.
  • As a Scrum master Interacted with various Stakeholders scoping and prioritizing the requirements to prepare the sprint backlog and Sprint Planning.
  • Prepared detailed technical documentation and optimized MySQL queries to enhance application performance.
  • Managed requirement negotiations and gave timely feedback, presentations on the project.
  • This project is to identify taxpayers who have reported different values of turnover and tax in the return forms and also identify the defaulters. The transaction data from HBase and master data from MYSQL is loaded to staging and optimized Facts and dimensions are created to analyze the data. This is an end-to-end application development project, which includes requirements elaboration, design, build, testing, implementation and support.
  • Technologies Involved: Tableau, HIVE ETL, Scoop ETL, HBase, MYSQL, Oozie, JIRA
  • Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
  • Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.

Technical Project Manager

03.2016 - 09.2018
  • Led development and user acceptance testing for applications in Returns module, ensuring alignment with user requirements and project goals.
  • Managed change requests for Returns module in taxation project, facilitating timely updates and enhancements based on stakeholder feedback.
  • Scrum master for multiple teams and working towards building the winning product as per client expectations.
  • Prioritized the requirements to prepare the sprint backlog and Sprint Planning.
  • Worked Requirement analysis, Design and creation of HLD and Technical design document.
  • Estimated effort using UCP and FP Nesma, creating SMC framework template for change requests across GSTN project to streamline processes.
  • Infosys has been engaged as MSP (Managed Service Provider) with scope to develop applications and APIs for taxpayer and tax officers. The architecture is on Spring MVC framework integrated with AngularJS, Node JS and web services. We used Kafka as a broker between Spring application and HBASE for return processing.

Technical Lead

Department of Post
07.2013 - 08.2015
  • Executed end-to-end implementation of MEOps tool for DOP and Ebiz projects, enhancing IT operations management.
  • Managed database activities and deployed multiple versions of MEOps tool, ensuring consistent performance and updates.
  • Contributed to design, development, and implementation of change requests, improving functionality of MEOps tool.
  • Conducted root cause analysis on major incidents and engaged in discussions with stakeholders.
  • Worked on performance testing using RPT and optimized the performance metrics.
  • Manage Environment Operations and Service Support System (MEOps) is an application to manage IT operations and ITIL Service Support processes. It is a lightweight web-based product, which leverages time-tested Infosys best practices in the composite area of Integrated IT Operations.
  • Technologies Involved: Java, Struts framework, Hibernate, Oracle, and UNIX.

Technical Lead

Karnataka Electricity Board (BESCOM)
06.2011 - 06.2013
  • Led design and development of document management system, enhancing version control and user tracking capabilities.
  • Created technical design document and supporting artifacts, including unit test plans, to ensure project alignment and quality.
  • Coordinated deployment of web applications on UNIX platform, ensuring seamless integration and operational stability.
  • Good knowledge in configuration on IBM DB2 content manager on UNIX for Both DC and DR setup.
  • Worked with IBM on various troubleshooting activities on production issues.
  • Worked on File server configuration with Samba on UNIX for Document transfer and temporary storage.
  • Document management system (DMS) is a system used to track and store electronic documents. It is also capable of keeping track of the different versions modified by different users across all ESCOMs. It is integrated with WSS, WAMS and CCB applications.
  • Technologies Involved: Struts Framework, Hibernate, IBM DB2 Content manager, Oracle, JavaScript, AJAX, Restful Web services.

Software Engineer

04.2010 - 02.2011
  • Developed CRM solution for operations team at Ashok Leyland Corporate Customer Care to capture data on inbound, outbound, sales, and welcome calls, enabling real-time report generation that supports process improvement.
  • Developed views (JSP) and actions using Struts Framework.
  • Used JavaScript for client side GUI validation.
  • Developed unit test cases to ensure module functionality.
  • Resolved bugs and troubleshooted issues across multiple software modules.
  • Used Win CVS for version control activities during development.
  • Created technical and functional documents to facilitate future reference and modifications.

Software Engineer

HTMT Global Solutions
10.2009 - 03.2010
  • The Seat Management System is a project mainly for the administration department to track seating at all facilities at all the centers. The project contains modules such as Masters, Seat Requisition, Allocation, TSG usage, and Reports. All the data collected through the system are available as reports that users can generate in real time.
  • Developed views (JSP) and actions using the Struts Framework to enhance user interface functionality.
  • Diagnosed and resolved bugs across multiple software modules to improve system functionality.
  • I wrote unit test cases to test the modules.
  • Used JavaScript for client-side GUI validation.
  • Used Win CVS for version control activities during development.
  • Created technical and functional documents to ensure clarity for future reference and modifications.

Education

B-Tech - Computer Science

JNTU
Hyderabad, India
04.2001 -

Skills

Java 8

Spring micro services

REST API Web services

Hibernate

Docker Containerization

Application servers

Database management

Node JS

HTML/CSS/JavaScript

Angular JS

JQuery

SOAPUI

Kibana

CVS/SVN/GitHub

JIRA

Certification

Sun Certified Java Developer

Timeline

Associate Director, Technology

Phaedon
03.2024 - Current

Senior Manager

Phaedon
09.2023 - 03.2024

Senior Manager - Software Development

ICF Next
06.2021 - 09.2023

Senior Manager and Account Lead

ANZ
06.2019 - 06.2021

Senior Technical Project Manager

Infosys Technologies
10.2018 - 05.2019

Technical Project Manager

03.2016 - 09.2018

Technical Lead

Department of Post
07.2013 - 08.2015

Technical Lead

Karnataka Electricity Board (BESCOM)
06.2011 - 06.2013

Software Engineer

04.2010 - 02.2011

Software Engineer

HTMT Global Solutions
10.2009 - 03.2010

B-Tech - Computer Science

JNTU
04.2001 -
Sapna KoduriAssociate Director