Summary
Overview
Work History
Education
Skills
Timeline
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Sapna Mishra

Sapna Mishra

QA | Lead Quality Engineer | Automation Tester
Bangalore

Summary

Results-driven QA professional with over 10 years of experience in automation, API, functional, and performance testing across diverse domains, including eLearning, eCommerce, Banking, and OTT. Proficient in tools such as Selenium, Java, Rest Assured, Postman to enhance testing efficiency and effectiveness. Successfully led QA initiatives for high-profile projects, including Microsoft Dynamics 365 CRM and Core Banking, ensuring the delivery of high-quality, scalable, and compliant solutions within Agile frameworks. Committed to driving continuous improvement and fostering collaboration to achieve exceptional software quality.

Overview

10
10
years of professional experience

Work History

Lead Quality Engineer

Brillio
09.2021 - 08.2025
  • Led QA efforts for Microsoft Dynamics 365 CRM, managing functional, automation, and API testing.
  • Led QA efforts for Core Banking, ensuring seamless core banking operations through functional, automation, and integration testing.
  • Directed test strategy, planning, and execution to deliver high-quality, defect-free releases.
  • Utilized tools including Selenium, Java, BDD, Rest Assured, Jira, X-Ray, GitLab, and followed Agile practices.

QA Engineer

Pine Labs
04.2020 - 09.2021
  • Contributed to 5+ successful product launches through meticulous end-to-end testing of applications, ensuring a 95% defect detection rate before release.
  • Built over 100 automated test scripts, reducing repetitive testing effort by 40%, and increasing test coverage.
  • Collaborated with developers to identify and resolve critical software issues, improving product reliability, and reducing post-release defects by 30%.
  • Accelerated issue resolution times by 25% by effectively prioritizing defects based on severity and impact on the end-user experience.
  • Utilized tools including Selenium, Java, BDD, Rest Assured, Jira, BitBucket, Octopus, Bamboo, Jenkins, Rabbit MQ, and followed Agile practices to deliver continuous, high-quality releases.

QA Engineer

Ascendum
01.2019 - 04.2020
  • Automated performance testing scenarios to ensure software scalability under high-load conditions.
  • Reduced post-release defects by 40%, improving product stability, and customer satisfaction.
  • Developed custom QA automation tools, reducing manual testing time and increasing test coverage.
  • Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
  • Contributed to development of company-wide QA strategy, aligning testing processes with business goals.
  • Utilized tools including Selenium, Java, BDD, Postman, Jira, X-Ray, Gatling, Cypress, Jenkins, and followed Agile practices.

Software Test Engineer

QA InfoTech
08.2015 - 11.2018
  • Identified and reported critical bugs, collaborating closely with developers to ensure timely resolution, which reduced production defects by 30% and improved overall product stability.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Enhanced product reliability through thorough functional, regression, and cross-browser testing.
  • Utilized tools including Selenium, Java, TestNG, Jira, Browser Stack, and Jenkins and followed Agile practices.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.

Process Associate

Amazon
05.2015 - 08.2016
  • Managed multiple tasks simultaneously, ensuring 100% on-time completion of assignments across 15 or more weekly deliverables.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.

Education

Bachelor of Science - Information Technology

Uttar Pradesh Technical University
Lucknow, India
04.2001 -

Skills

Selenium with Java

TestNG

Cucumber

Jira

XRay

Zephyr

Playwright with Javascript

Jmeter

Gatling with Scala

Test plan creation

Test automation development

Test case development

API testing proficiency

Agile methodologies expertise

Continuous integration implementation

GitHub, GitLab, BitBucket

Timeline

Lead Quality Engineer

Brillio
09.2021 - 08.2025

QA Engineer

Pine Labs
04.2020 - 09.2021

QA Engineer

Ascendum
01.2019 - 04.2020

Software Test Engineer

QA InfoTech
08.2015 - 11.2018

Process Associate

Amazon
05.2015 - 08.2016

Bachelor of Science - Information Technology

Uttar Pradesh Technical University
04.2001 -

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Sapna MishraQA | Lead Quality Engineer | Automation Tester