SAPNA PANCHAL
Project Management Officer (PMO)
Mumbai
Summary
PMO Professional with 7+ years of experience in project coordination, reporting, stakeholder and cross functional coordination with IT Service environments. Strong exposure to PMO operations, including resource management, onboarding, timesheet tracking, and workforce planning also skilled in documentation management from creation to approval till publish, invoicing, and reporting.
Overview
8
8
years of professional experience
Work History
Project Management Officer
CAPGEMINI Technologies Limited
Navi Mumbai
10.2022 - Current
- Stakeholder management by coordinating with internal and external stakeholders, sharing periodic status reports, and ensuring transparent and consistent communication.
- Maintained resource utilization and allocation dashboards, tracking availability, utilization, incident data, certification tracking and leave data, and shared insights with seniors.
- Managed demand management activities, including demand creation, cross-workspace GTD, tracking demand lifecycle, and monitoring allocations with cross-functional teams.
- Owned timesheet management and compliance, prepared compliance reports, followed up with teams, resolved submission issues, and shared status with leadership.
- Managed end-to-end project documentation, including creation, validation, approval follow-ups, DocuSign execution follow up, and publishing in central repositories.
- Supported subcontractor (Subcon) management, coordinating with stakeholders to track work-in-progress and completed cases, discuss impediments, and resolve blockers.
- Handled subcontractor onboarding activities, including resource ID creation, vendor and client contract setup, approval workflows, and sign-off processes.
- Work Order (WO), Purchase Requisitions (PRs) and Purchase Orders (POs)- Manage to create, coordinate for approvals, and detailed tracking to shared POs with vendors for resource payments.
- Supported stakeholders with job posting creation and publishing (internal & external) and maintained tracking records for hiring transparency.
- To lead project meetings, preparing and sharing MoMs with clearly defined action items and owners.
- Coordinated with Finance, Procurement, Legal, and Senior Leadership to ensure timely completion of contractual, financial, and governance activities.
- Raised and tracked tickets in service centre for project-related issues, followed up with support teams, and ensured timely resolution.
- Actively participated in project governance meetings with Business Unit heads, presenting project status, key risks, dependencies, and blocker.
Spatial Data Specialist
HERE Solutions India Pvt Ltd
Navi Mumbai
09.2018 - 10.2022
- Served as Subject Matter Expert (SME), providing functional guidance and process expertise to team members.
- Managed end-to-end project delivery, from project planning through execution and final delivery.
- Owned project documentation lifecycle, including creation, approval coordination, and publishing.
- Act as single point of contact for internal teams, stakeholders, and vendors.
- Allocated daily tasks to resources, monitored progress, and maintained project work trackers.
- Led daily team meetings, shared MoMs with action items, monitoring and follow-ups.
- Prepared and shared project reports (Daily, Weekly, Monthly, Quarterly) with leadership and stakeholders.
- Ensured quality checks were completed prior to delivery, meeting defined quality standards and SLAs.
- Agile ceremonies, including daily stand-ups, sprint planning, and sprint reviews to track progress and address blockers.
- Resolved vendor and resource queries through JIRA ticketing system.
- Presented weekly project status reports to stakeholders.
- Coordinated with internal resources to ensure smooth and timely execution of project deliverables.
- Conducted knowledge transfer (KT) sessions for new resources and vendors.
Education
Bachelor of Engineering (B.E) - Information Technology
K.C College of Engineering
Mumbai08-2017
Skills
Contract Management
Documentation & Compliance
Invoicing & KPI Tracking
Reporting & Dashboard
Demand & Resource Management
Microsoft Excel
Timeline
Project Management Officer
CAPGEMINI Technologies Limited
10.2022 - Current
Spatial Data Specialist
HERE Solutions India Pvt Ltd
09.2018 - 10.2022
Bachelor of Engineering (B.E) - Information Technology
K.C College of Engineering