Hi, I’m
SAPNA RAGHUWANSHI
HR/ADMINISTRATOR
Indore,MP
Summary
Highly organized Administration Officer with 10+ years of experience in corporate settings. Expert in office operations, vendor management, documentation, facility management, scheduling, and team coordination. Strong problem-solving abilities with a track record of maintaining smooth office functioning and supporting management with administrative solutions. Known for multitasking, accuracy, and professional communication.
Overview
7
years of professional experience
Work History
St. Mary Champion H.S. School
HR Manager
11.2024 - Current
Job overview
- HR & Operations professional with over 10 years of experience in people coordination, counselling, documentation, compliance support, and operational management. Guided leaders and employees on company policies, programs, benefits and salary administration.
- Strong exposure to HR operations including employee onboarding support, attendance and record management, employee relations, grievance handling, and stakeholder communication. Experienced in handling confidential information, supporting management, and maintaining smooth HR processes in fast-paced environments.
- Currently seeking opportunities as an HR Executive / HR Operations professional/Administrator in a growth-oriented multinational organization where I can contribute to people management, operational efficiency, and employee engagement.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
Kidzee
Administrator
08.2018 - 11.2024
Job overview
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Education
Vikram UniversityUjjain
P.G. Diploma from Guidance and Counselling
01.2024
DAVVIndore
B.Ed.
01.2018
DAVVIndore
M.Phil from Lib. & Info. Sc.
01.2012
DAVVIndore
M. Lib & Info. Sc.
01.2011
DAVVIndore
B. Lib & Info. Sc.
01.2010
DAVVIndore
B. Com.
01.2009
Skills
Office Management
Record Keeping & Documentation
File Handling (Manual & Digital)
Scheduling & Calendar Management
Meeting Coordination
Data Entry & Database Management
Report Preparation
Inventory Management
Vendor Coordination
Front Office Handling
Recruitment & Hiring Process
Resume Screening
Interview Coordination
Onboarding & Induction
Attendance & Leave Management
Payroll Assistance
Employee Records Management
HR Policies Implementation
Performance Appraisal Support
Grievance Handling
MS Word
MS Excel
MS PowerPoint
Email Handling
HR Software (if applicable)
Online Job Portals
Google Workspace
Professional Communication
Interpersonal Skills
Team Coordination
Problem Solving
Time Management
Confidentiality Handling
Decision Making
Multitasking
Leadership
Labour Law Basic Knowledge
Statutory Compliance Support
Audit Support
Policy Documentation
Timeline
HR Manager
St. Mary Champion H.S. School
11.2024 - Current
Administrator
Kidzee
08.2018 - 11.2024
DAVV
B.Ed.
DAVV
M.Phil from Lib. & Info. Sc.
DAVV
M. Lib & Info. Sc.
DAVV
B. Lib & Info. Sc.
DAVV
B. Com.
Vikram University
P.G. Diploma from Guidance and Counselling
PAPER PUBLICATION
- “Use of Biometrics and Artificial Intelligence in LIBRARIES” published in National Seminar on Future of Academic Libraries in ICT Era 17th March2012.
- “Impact of ICT in Academic LIBRARIES” published in National Seminar on Future of Academic Libraries in ICT Era 17th March2012.
- “Use Of Security Tools in Libraries: An Innovative Perspective” Published in International Seminar on ETTLIS 26 Oct. 2012.