Summary
Skills
Overview
Work History
Education
Timeline
AssistantManager
SAPNA RAO

SAPNA RAO

Sudbury,Ontario

Summary

Goal-driven and accomplished Assistant Manger with over 7 years proven track record of delivering exceptional results in banking operations, administration, and Team coordination. Able to handle Retail operations from an innovative and tactical perspective.

Skills

Customer Service & Excellence

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Overview

8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Assistant Manager

Canara Bank
New Delhi, Delhi
06.2014 - 04.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Able to handle banking operations from an innovative and tactical perspective.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation

Education

Bachelor of Science - Electronics & Communications

Noida Institute of Engineering And Technology
Noida Uttar Pradesh, India
06.2008 - 04.2012

Timeline

Assistant Manager

Canara Bank
06.2014 - 04.2022

Bachelor of Science - Electronics & Communications

Noida Institute of Engineering And Technology
06.2008 - 04.2012

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