Sapna Rao
Hyderabad
Summary
Dynamic professional with a proven track record in candidate assessment and recruitment marketing, honed at GUS. Expert in fostering customer relationships and leveraging data-driven decision-making. Exceptional communicator with a knack for problem-solving and a strong willingness to learn. Demonstrates a unique blend of teamwork and training abilities, driving significant improvements in recruitment processes.
Overview
8
8
years of professional experience
Work History
Student Recruitment Advisor
GUS
Hyderabad
02.2020 - 08.2020
Assisted policyholders in understanding payment processes and maximizing policy benefits.
Customer Service Representative
Genpact
Hyderabad
07.2012 - 06.2018
Assisted policyholders in understanding payment processes and maximizing policy benefits.
Education
Kannur University - Bachelor in Commerce
Brilliant Grammer High School
Hyderabad07.2012
Skills
- Onboarding processes
- Candidate assessment
- Data-driven decision making
- Recruitment marketing
- Willingness to learn
- Teamwork
- Problem-solving
- Excellent communication
- Active listening
- Effective communication
- Training and mentoring
- Customer relationship management
- Complaint handling
Timeline
Student Recruitment Advisor
GUS
02.2020 - 08.2020
Customer Service Representative
Genpact
07.2012 - 06.2018
Kannur University - Bachelor in Commerce
Brilliant Grammer High School