Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Sapna Tiwari

Lucknow

Overview

15
15
years of professional experience

Work History

HR Manager

Taskar India's 1st Healthcare Mall
LUCKNOW
07.2023 - 06.2024
  • Implementing and managing HR policies and procedures
  • Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
  • Maintaining employee records and updating HR databases
  • Managing employee benefits and compensation packages
  • Conducting performance evaluations and providing feedback to employees
  • Addressing employee relations issues and resolving conflicts
  • Ensuring compliance with labor laws and regulations
  • Preparing and presenting HR-related reports to management
  • Managing employee separation processe

Center Head & HR

Richfeel Health & Beauty Pvt.Ltd
10.2021 - 07.2023
  • Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
  • Manage all HR-related tasks for a 20+ employee, including payroll processing, employee benefits program, documentation, interviewing, training, and on-boarding new recruits
  • Excellent planner & coordination
  • Prepared monthly presentation regarding project performance
  • Monitored all business units and managed all accounts for various team members
  • Ensured update in regular basis and supervised efficient working of all team members
  • Provided required information on company products and services.

Zonal Manager

OLYMPIA FITNESS ZONE
05.2014 - 10.2021
  • Developing business and maintain channel
  • Responsible for Primary, Secondary as well as Tertiary Sales
  • Coordinating with departments like sales and marketing Scheme tracking
  • Competitor Analysis
  • Analyzing market activity and trends
  • Track record of meeting tight deadlines
  • Managing and developing distributor relationships
  • Selected, trained and performance-managed staff to handle high workload with ambitious targets
  • Develop and implement new targeted hiring policies and outreach recruitment programs, diversifying workplace environment by 20%.

Customer Relationship Officer

Alchemist Fitness Center
08.2013 - 08.2014
  • Used outstanding communication and relationship-building abilities to engage new customers
  • Successfully built trusting relationships with customers by ensuring teams followed correct procedures and customer service guidelines
  • Responsible for Primary, Secondary as well as Tertiary Sales
  • Coordinating with departments like sales and marketing Scheme tracking.

Co-Ordinator

Tanya Automobiles Pvt.Ltd
05.2012 - 08.2013
  • Stock allocation for dispatch material
  • Co-ordinate with costumer for daily orders and material requirement
  • Knowledge of ERP system
  • Maintaining relationships with deliveries to ensure organizational goals are achieved
  • Preparing weekly report.

Project Co-Ordinator

Mahindra and Mahindra Tractors
02.2009 - 08.2012
  • Closely monitored finances on Excel ensuring expenditures stayed well within budgets
  • Designed, planned, created, implemented and monitored all aspects of the project
  • Prepared presentations for customers detailing project scope, progress and results
  • Developed strategic and operational plans for administrative operations.

Education

MBA -

Sam Higginbottom University of Agriculture
05.2018

PGDCA -

Apex Computech Education
06.2015

B.A -

Lucknow University
05.2009

Skills

  • Active Listening
  • Time Management
  • Communication skills
  • Team building
  • Performance Management
  • Recruitment and staffing
  • Employee evaluations
  • Employee benefits management
  • Employee Retention

Languages

  • English Hindi

    • Additional Information

    • AWARDS , Mahindra and Mahindra Tractors 2010-07-08 Best Sales coordinator Richfeel Health & Beauty Pvt.Ltd 2022-04-20 Center Head Best Center Head www.resumekraft.com
    • Lucknow Responsible for driving Lead Generation of it's 15 clinic's and Helping to increase Overall sales targets,research client segments and understand thier Requirements, strategies to increase Qualified leads,nwork directly co-ordinates with Client,Daily reporting on EOD to Head

    Timeline

    HR Manager

    Taskar India's 1st Healthcare Mall
    07.2023 - 06.2024

    Center Head & HR

    Richfeel Health & Beauty Pvt.Ltd
    10.2021 - 07.2023

    Zonal Manager

    OLYMPIA FITNESS ZONE
    05.2014 - 10.2021

    Customer Relationship Officer

    Alchemist Fitness Center
    08.2013 - 08.2014

    Co-Ordinator

    Tanya Automobiles Pvt.Ltd
    05.2012 - 08.2013

    Project Co-Ordinator

    Mahindra and Mahindra Tractors
    02.2009 - 08.2012

    MBA -

    Sam Higginbottom University of Agriculture

    PGDCA -

    Apex Computech Education

    B.A -

    Lucknow University

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    Sapna Tiwari