Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
SAPTADIP KUNDU

SAPTADIP KUNDU

Field Service Engineer
Bankura

Summary

  • Energetic Field Service Engineer with 2.5-years background performing repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of post-secondary education
5
5
Languages

Work History

Field Service Engineer

Cytiva (Formerly GE Healthcare)
9 2021 - Current
  • Installation and deinstallation of Equipment. -communicate with clients to determine needs and explain complex issues.
  • Ensure proper maintenance of onsite equipment.
  • Handling all types of Lab Scale AKTA systems and having knowledge on manufacturing scale systems like AKTA PROCESS - Having knowledge on Chromatography.
  • Managing entire service sales support for the region i.e
  • Sending quotation ,payment follow up, service agreement making, spare quotation handling.
  • Having experience of individual account handling.
  • Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Collaborated closely with cross-functional teams to ensure seamless integration of new technologies and systems.
  • Investigated and troubleshoot product service issues weekly.

Education

Bachelor Degree in Electrical Engineering - Electrical Engineering

Kalinga Institute of Industrial Technology
Bhubaneswar
04.2017 - 2021.04

Completed -

Bankura Zilla School
Bankura
01.2015 - 01.2017

Skills

  • Adaptability and Flexibility

  • Time management abilities

  • Network Maintenance

  • Service Documentation

  • Equipment testing

  • Building Maintenance

  • Calibration

  • Team direction

  • Project Management

  • Troubleshooting and repair

  • Technical Support

  • Attention to Detail

  • Analytical Thinking

  • Adaptability and Flexibility

Software

MS OFFICE

Unicorn(Chromatography Software)

Timeline

Bachelor Degree in Electrical Engineering - Electrical Engineering

Kalinga Institute of Industrial Technology
04.2017 - 2021.04

Completed -

Bankura Zilla School
01.2015 - 01.2017

Field Service Engineer

Cytiva (Formerly GE Healthcare)
9 2021 - Current

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SAPTADIP KUNDUField Service Engineer