Saptarshi Bhattacharyya
Kolkata
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Associate
PwC AC Kolkata
01.2020 - Current
- For a UK client Sharepoint site(MicrosoftPower platform based): A
- Created dynamic Thought Leadership Section and Industry updates which can be deployed centrally from one SPO list to all sites, B
- Created the Interactive Event Calendar which can be updated through a calendar in the backend and C
- Created interactive Contacts Directory which also be updated from SPO list in backend
- For a US client: Developed Micrososft form and Powerautomate based ticket/request management system which was previously on ServiceNow which involves automatic notifications and ticket handling
- Developed PowerApps based Self Assessment and review portal for UK Partners which provides realtime performance report after submitting an evaluation
- Developed Event Insight PowerBi Dashboard for a US team
- Developed Google Script based automated project management system for UK teams which handles automated status notofication, Cost Updation, Generating dynamic forms to collect information from stakeholders based on current cost status of a project
- Developed PowerApps based Project management portal for a high value US client, which manages end to end project cycle, auto assigning project components to users based on their roles and personalized dashboard for individual tracking
- Developed PowerBi based predictive workrforce model for a UK client which invloves DAX,user interface creation, navigation creation, bookmarking and database management
- Proficient in configuring chatbot on Astro platform
- Developed Project dashboard for Managed Services team on PowerBi which invloves dynamic datasource management and conditional formattings
- Worked as front developer for multiple websites both Google and Sharepoint Online this involves understanding the requirement, working with desin team to create the wireframes and finally inplement the same on actual sites
- In many instances Javscript customizations were required to get the desired output.
Permission Executive
Aptara Corp.
04.2019 - 12.2020
- Research on the status of copyright claim on the materials received from the client
- Obtaining license of the copyrighted materials
- Preparing reports of copyright claims and research status for the client
- Communicating with the client as well as with the rightholders as and when required
- Training new joinees on the process.
Senior Practitioner
Concentrix
10.2016 - 03.2019
- Handling the team as an SME
- Preparing daily reports on the operation status
- Performing audits
- Working on in-app contacts sent by the users of a premium transport technology company.
Associate in Social Media Operations
Paytm (One97 Communications Limited)
03.2015 - 09.2016
- Handling social media escalations for Paytm
- Coordinating with the tech team, logistics team and payment/wallet team for resolving issues within timeline as SPOC
- Creating operation's report as SPOC.
Education
B.Tech (WBUT) -
06.2012
Skills
- Proficiency in Microsoft PowerBi
- PowerAutomate
- PowerApps
- HTML
- CSS
- Javascript
- SQL
- GoogleScript
- Sharepoint Online development
- Microsoft Offiesuite
- Training and mentoring
- Performance monitoring
- Team Supervision
- Project Management
- Data Analytics
- Project Coordination
- MS Office
- Complex Problem-Solving
- Cross-Functional Teamwork
- Work Planning and Prioritization
- Strategy Development
- Management Support
- Performance Improvement
- Database Maintenance
- Business Administration
- Project Planning
- Gsuite
Certification
- Business Analytics, Data Tools and Visualization (by Pwc as a part of DA program Udacity)
- PowerApps Bootcamp certification from Udemy
- SQL Bootcamp certification from Udemy
- Front-End Web development from Udemy
- SharePoint Online - from Udemy
Languages
English
Hindi
Bengali
Hobbies and Interests
- Playing soccer
- Binge watching movies and shows
- Reading books
- Cooking diverse cuisines
Timeline
Senior Associate
PwC AC Kolkata
01.2020 - Current
Permission Executive
Aptara Corp.
04.2019 - 12.2020
Senior Practitioner
Concentrix
10.2016 - 03.2019
Associate in Social Media Operations
Paytm (One97 Communications Limited)
03.2015 - 09.2016